Interview Alain Chesnais Chief Scientist Trendspottr.com

Here is a brief interview with Alain Chesnais ,Chief Scientist  Trendspottr.com. It is a big honor to interview such a legend in computer science, and I am grateful to both him and Mark Zohar for taking time to write these down.
alain_chesnais2.jpg

Ajay-  Describe your career from your student days to being the President of ACM (Association of Computing Machinery http://www.acm.org/ ). How can we increase  the interest of students in STEM education, particularly in view of the shortage of data scientists.
 
Alain- I’m trying to sum up a career of over 35 years. This may be a bit long winded…
I started my career in CS when I was in high school in the early 70’s. I was accepted in the National Science Foundation’s Science Honors Program in 9th grade and the first course I took was a Fortran programming course at Columbia University. This was on an IBM 360 using punch cards.
The next year my high school got a donation from DEC of a PDP-8E mini computer. I ended up spending a lot of time in the machine room all through high school at a time when access to computers wasn’t all that common. I went to college in Paris and ended up at l’Ecole Normale Supérieure de Cachan in the newly created Computer Science department.
My first job after finishing my graduate studies was as a research assistant at the Centre National de la Recherche Scientifique where I focused my efforts on modelling the behaviour of distributed database systems in the presence of locking. When François Mitterand was elected president of France in 1981, he invited Nicholas Negroponte and Seymour Papert to come to France to set up the Centre Mondial Informatique. I was hired as a researcher there and continued on to become director of software development until it was closed down in 1986. I then started up my own company focusing on distributed computer graphics. We sold the company to Abvent in the early 90’s.
After that, I was hired by Thomson Digital Image to lead their rendering team. We were acquired by Wavefront Technologies in 1993 then by SGI in 1995 and merged with Alias Research. In the merged company: Alias|wavefront, I was director of engineering on the Maya project. Our team received an Oscar in 2003 for the creation of the Maya software system.
Since then I’ve worked at various companies, most recently focusing on social media and Big Data issues associated with it. Mark Zohar and I worked together at SceneCaster in 2007 where we developed a Facebook app that allowed users to create their own 3D scenes and share them with friends via Facebook without requiring a proprietary plugin. In December 2007 it was the most popular app in its category on Facebook.
Recently Mark approached me with a concept related to mining the content of public tweets to determine what was trending in real time. Using math similar to what I had developed during my graduate studies to model the performance of distributed databases in the presence of locking, we built up a real time analytics engine that ranks the content of tweets as they stream in. The math is designed to scale linearly in complexity with the volume of data that we analyze. That is the basis for what we have created for TrendSpottr.
In parallel to my professional career, I have been a very active volunteer at ACM. I started out as a member of the Paris ACM SIGGRAPH chapter in 1985 and volunteered to help do our mailings (snail mail at the time). After taking on more responsibilities with the chapter, I was elected chair of the chapter in 1991. I was first appointed to the SIGGRAPH Local Groups Steering Committee, then became ACM Director for Chapters. Later I was successively elected SIGGRAPH Vice Chair, ACM SIG Governing Board (SGB) Vice Chair for Operations, SGB Chair, ACM SIGGRAPH President, ACM Secretary/Treasurer, ACM Vice President, and finally, in 2010, I was elected ACM President. My term as ACM President has just ended on July 1st. Vint Cerf is our new President. I continue to serve on the ACM Executive Committee in my role as immediate Past President.
(Note- About ACM
ACM, the Association for Computing Machinery www.acm.org, is the world’s largest educational and scientific computing society, uniting computing educators, researchers and professionals to inspire dialogue, share resources and address the field’s challenges. )
Ajay- What sets Trendspotter apart from other startups out there in terms of vision in trying to achieve a more coherent experience on the web.
 
Alain- The Basic difference with other approaches that we are aware of is that we have developed an incremental solution that calculates the results on the fly as the data streams in. Our evaluators are based on solid mathematical foundations that have proven their usefulness over time. One way to describe what we do is to think of it as signal processing where the tweets are the signal and our evaluators are like triggers that tell you what elements of the signal have the characteristics that we are filtering for (velocity and acceleration). One key result of using this approach is that our unit cost per tweet analyzed does not go up with increased volume. Using more traditional data analysis approaches involving an implicit sort would imply a complexity of N*log(N), where N is the volume of tweets being analyzed. That would imply that the cost per tweet analyzed would go up with the volume of tweets. Our approach was designed to avoid that, so that we can maintain a cap on our unit costs of analysis, no matter what volume of data we analyze.
Ajay- What do you think is the future of big data visualization going to look like? What are some of the technologies that you are currently bullish on?
Alain- I see several trends that would have deep impact on Big Data visualization. I firmly believe that with large amounts of data, visualization is key tool for understanding both the structure and the relationships that exist between data elements. Let’s focus on some of the key things that are pushing in this direction:
  • the volume of data that is available is growing at a rate we have never seen before. Cisco has measured an 8 fold increase in the volume of IP traffic over the last 5 years and predicts that we will reach the zettabyte of data over IP in 2016
  • more of the data is becoming publicly available. This isn’t only on social networks such as Facebook and twitter, but joins a more general trend involving open research initiatives and open government programs
  • the desired time to get meaningful results is going down dramatically. In the past 5 years we have seen the half life of data on Facebook, defined as the amount of time that half of the public reactions to any given post (likes, shares., comments) take place, go from about 12 hours to under 3 hours currently
  • our access to the net is always on via mobile device. You are always connected.
  • the CPU and GPU capabilities of mobile devices is huge (an iPhone has 10 times the compute power of a Cray-1 and more graphics capabilities than early SGI workstations)
Put all of these observations together and you quickly come up with a massive opportunity to analyze data visually on the go as it happens no matter where you are. We can’t afford to have to wait for results. When something of interest occurs we need to be aware of it immediately.
Ajay- What are some of the applications we could use Trendspottr. Could we predict events like Arab Spring, or even the next viral thing.
 
Alain- TrendSpottr won’t predict what will happen next. What it *will* do is alert you immediately when it happens. You can think of it like a smoke detector. It doesn’t tell that a fire will take place, but it will save your life when a fire does break out.
Typical uses for TrendSpottr are
  • thought leadership by tracking content that your readership is interested in via TrendSpottr you can be seen as a thought leader on the subject by being one of the first to share trending content on a given subject. I personally do this on my Facebook page (http://www.facebook.com/alain.chesnais) and have seen my klout score go up dramatically as a result
  • brand marketing to be able to know when something is trending about your brand and take advantage of it as it happens.
  • competitive analysis to see what is being said about two competing elements. For instance, searching TrendSpottr for “Obama OR Romney” gives you a very good understanding about how social networks are reacting to each politician. You can also do searches like “$aapl OR $msft OR $goog” to get a sense of what is the current buzz for certain hi tech stocks.
  • understanding your impact in real time to be able to see which of the content that you are posting is trending the most on social media so that you can highlight it on your main page. So if all of your content is hosted on common domain name (ourbrand.com), searching for ourbrand.com will show you the most active of your site’s content. That can easily be set up by putting a TrendSpottr widget on your front page

Ajay- What are some of the privacy guidelines that you keep in  mind- given the fact that you collect individual information but also have government agencies as potential users.

 
Alain- We take privacy very seriously and anonymize all of the data that we collect. We don’t keep explicit records of the data we collected through the various incoming streams and only store the aggregate results of our analysis.
About
Alain Chesnais is immediate Past President of ACM, elected for the two-year term beginning July 1, 2010.Chesnais studied at l’Ecole Normale Supérieure de l’Enseignement Technique and l’Université de Paris where he earned a Maîtrise de Mathematiques, a Maitrise de Structure Mathématique de l’Informatique, and a Diplôme d’Etudes Approfondies in Compuer Science. He was a high school student at the United Nations International School in New York, where, along with preparing his International Baccalaureate with a focus on Math, Physics and Chemistry, he also studied Mandarin Chinese.Chesnais recently founded Visual Transitions, which specializes in helping companies move to HTML 5, the newest standard for structuring and presenting content on the World Wide Web. He was the CTO of SceneCaster.com from June 2007 until April 2010, and was Vice President of Product Development at Tucows Inc. from July 2005 – May 2007. He also served as director of engineering at Alias|Wavefront on the team that received an Oscar from the Academy of Motion Picture Arts and Sciences for developing the Maya 3D software package.

Prior to his election as ACM president, Chesnais was vice president from July 2008 – June 2010 as well as secretary/treasurer from July 2006 – June 2008. He also served as president of ACM SIGGRAPH from July 2002 – June 2005 and as SIG Governing Board Chair from July 2000 – June 2002.

As a French citizen now residing in Canada, he has more than 20 years of management experience in the software industry. He joined the local SIGGRAPH Chapter in Paris some 20 years ago as a volunteer and has continued his involvement with ACM in a variety of leadership capacities since then.

About Trendspottr.com

TrendSpottr is a real-time viral search and predictive analytics service that identifies the most timely and trending information for any topic or keyword. Our core technology analyzes real-time data streams and spots emerging trends at their earliest acceleration point — hours or days before they have become “popular” and reached mainstream awareness.

TrendSpottr serves as a predictive early warning system for news and media organizations, brands, government agencies and Fortune 500 companies and helps them to identify emerging news, events and issues that have high viral potential and market impact. TrendSpottr has partnered with HootSuite, DataSift and other leading social and big data companies.

Facebook and R

Part 1 How do people at Facebook use R?

tamar Rosenn, Facebook

Itamar conveyed how Facebook’s Data Team used R in 2007 to answer two questions about new users: (i) which data points predict whether a user will stay? and (ii) if they stay, which data points predict how active they’ll be after three months?

For the first question, Itamar’s team used recursive partitioning (via the rpartpackage) to infer that just two data points are significantly predictive of whether a user remains on Facebook: (i) having more than one session as a new user, and (ii) entering basic profile information.

For the second question, they fit the data to a logistic model using a least angle regression approach (via the lars package), and found that activity at three months was predicted by variables related to three classes of behavior: (i) how often a user was reached out to by others, (ii) frequency of third party application use, and (iii) what Itamar termed “receptiveness” — related to how forthcoming a user was on the site.

source-http://www.dataspora.com/2009/02/predictive-analytics-using-r/

and cute graphs like the famous

https://www.facebook.com/notes/facebook-engineering/visualizing-friendships/469716398919

 

and

studying baseball on facebook

https://www.facebook.com/notes/facebook-data-team/baseball-on-facebook/10150142265858859

by counting the number of posts that occurred the day after a team lost divided by the total number of wins, since losses for great teams are remarkable and since winning teams’ fans just post more.

 

But mostly at

https://www.facebook.com/data?sk=notes and https://www.facebook.com/data?v=app_4949752878

 

and creating new packages

1. jjplot (not much action here!)

https://r-forge.r-project.org/scm/viewvc.php/?root=jjplot

though

I liked the promise of JJplot at

http://pleasescoopme.com/2010/03/31/using-jjplot-to-explore-tipping-behavior/

2. ising models

https://github.com/slycoder/Rflim

https://www.facebook.com/note.php?note_id=10150359708746212

3. R pipe

https://github.com/slycoder/Rpipe

 

even the FB interns are cool

http://brenocon.com/blog/2009/02/comparison-of-data-analysis-packages-r-matlab-scipy-excel-sas-spss-stata/

 

Part 2 How do people with R use Facebook?

Using the API at https://developers.facebook.com/tools/explorer

and code mashes from

 

http://romainfrancois.blog.free.fr/index.php?post/2012/01/15/Crawling-facebook-with-R

http://applyr.blogspot.in/2012/01/mining-facebook-data-most-liked-status.html

but the wonderful troubleshooting code from http://www.brocktibert.com/blog/2012/01/19/358/

which needs to be added to the code first

 

and using network package

>access_token=”XXXXXXXXXXXX”

Annoyingly the Facebook token can expire after some time, this can lead to huge wait and NULL results with Oauth errors

If that happens you need to regenerate the token

What we need
> require(RCurl)
> require(rjson)
> download.file(url=”http://curl.haxx.se/ca/cacert.pem”, destfile=”cacert.pem”)

Roman’s Famous Facebook Function (altered)

> facebook <- function( path = “me”, access_token , options){
+ if( !missing(options) ){
+ options <- sprintf( “?%s”, paste( names(options), “=”, unlist(options), collapse = “&”, sep = “” ) )
+ } else {
+ options <- “”
+ }
+ data <- getURL( sprintf( “https://graph.facebook.com/%s%s&access_token=%s&#8221;, path, options, access_token ), cainfo=”cacert.pem” )
+ fromJSON( data )
+ }

 

Now getting the friends list
> friends <- facebook( path=”me/friends” , access_token=access_token)
> # extract Facebook IDs
> friends.id <- sapply(friends$data, function(x) x$id)
> # extract names
> friends.name <- sapply(friends$data, function(x) iconv(x$name,”UTF-8″,”ASCII//TRANSLIT”))
> # short names to initials
> initials <- function(x) paste(substr(x,1,1), collapse=””)
> friends.initial <- sapply(strsplit(friends.name,” “), initials)

This matrix can take a long time to build, so you can change the value of N to say 40 to test your network. I needed to press the escape button to cut short the plotting of all 400 friends of mine.
> # friendship relation matrix
> N <- length(friends.id)
> friendship.matrix <- matrix(0,N,N)
> for (i in 1:N) {
+ tmp <- facebook( path=paste(“me/mutualfriends”, friends.id[i], sep=”/”) , access_token=access_token)
+ mutualfriends <- sapply(tmp$data, function(x) x$id)
+ friendship.matrix[i,friends.id %in% mutualfriends] <- 1
+ }

 

Plotting using Network package in R (with help from the  comments at http://applyr.blogspot.in/2012/01/mining-facebook-data-most-liked-status.html)

> require(network)

>net1<- as.network(friendship.matrix)

> plot(net1, label=friends.initial, arrowhead.cex=0)

(Rgraphviz is tough if you are on Windows 7 like me)

but there is an alternative igraph solution at https://github.com/sciruela/facebookFriends/blob/master/facebook.r

 

After all that-..talk.. a graph..of my Facebook Network with friends initials as labels..

 

Opinion piece-

I hope plans to make the Facebook R package get fulfilled (just as the twitteR  package led to many interesting analysis)

and also Linkedin has an API at http://developer.linkedin.com/apis

I think it would be interesting to plot professional relationships across social networks as well. But I hope to see a LinkedIn package (or blog code) soon.

As for jjplot, I had hoped ggplot and jjplot merged or atleast had some kind of inclusion in the Deducer GUI. Maybe a Google Summer of Code project if people are busy!!

Also the geeks at Facebook.com can think of giving something back to the R community, as Google generously does with funding packages like RUnit, Deducer and Summer of Code, besides sponsoring meet ups etc.

 

(note – this is part of the research for the upcoming book ” R for Business Analytics”)

 

ps-

but didnt get time to download all my posts using R code at

https://gist.github.com/1634662#

or do specific Facebook Page analysis using R at

http://tonybreyal.wordpress.com/2012/01/06/r-web-scraping-r-bloggers-facebook-page-to-gain-further-information-about-an-authors-r-blog-posts-e-g-number-of-likes-comments-shares-etc/

Updated-

 #access token from https://developers.facebook.com/tools/explorer
access_token="AAuFgaOcVaUZAssCvL9dPbZCjghTEwwhNxZAwpLdZCbw6xw7gARYoWnPHxihO1DcJgSSahd67LgZDZD"
require(RCurl)
 require(rjson)
# download the file needed for authentication http://www.brocktibert.com/blog/2012/01/19/358/
download.file(url="http://curl.haxx.se/ca/cacert.pem", destfile="cacert.pem")
# http://romainfrancois.blog.free.fr/index.php?post/2012/01/15/Crawling-facebook-with-R
facebook <- function( path = "me", access_token = token, options){
if( !missing(options) ){
options <- sprintf( "?%s", paste( names(options), "=", unlist(options), collapse = "&", sep = "" ) )
} else {
options <- ""
}
data <- getURL( sprintf( "https://graph.facebook.com/%s%s&access_token=%s", path, options, access_token ), cainfo="cacert.pem" )
fromJSON( data )
}

 # see http://applyr.blogspot.in/2012/01/mining-facebook-data-most-liked-status.html

# scrape the list of friends
friends <- facebook( path="me/friends" , access_token=access_token)
# extract Facebook IDs
friends.id <- sapply(friends$data, function(x) x$id)
# extract names 
friends.name <- sapply(friends$data, function(x)  iconv(x$name,"UTF-8","ASCII//TRANSLIT"))
# short names to initials 
initials <- function(x) paste(substr(x,1,1), collapse="")
friends.initial <- sapply(strsplit(friends.name," "), initials)

# friendship relation matrix
#N <- length(friends.id)
N <- 200
friendship.matrix <- matrix(0,N,N)
for (i in 1:N) {
  tmp <- facebook( path=paste("me/mutualfriends", friends.id[i], sep="/") , access_token=access_token)
  mutualfriends <- sapply(tmp$data, function(x) x$id)
  friendship.matrix[i,friends.id %in% mutualfriends] <- 1
}
require(network)
net1<- as.network(friendship.matrix)
plot(net1, label=friends.initial, arrowhead.cex=0)

Created by Pretty R at inside-R.org

Interview Michal Kosinski , Concerto Web Based App using #Rstats

Here is an interview with Michal Kosinski , leader of the team that has created Concerto – a web based application using R. What is Concerto? As per http://www.psychometrics.cam.ac.uk/page/300/concerto-testing-platform.htm

Concerto is a web based, adaptive testing platform for creating and running rich, dynamic tests. It combines the flexibility of HTML presentation with the computing power of the R language, and the safety and performance of the MySQL database. It’s totally free for commercial and academic use, and it’s open source

Ajay-  Describe your career in science from high school to this point. What are the various stats platforms you have trained on- and what do you think about their comparative advantages and disadvantages?  

Michal- I started with maths, but quickly realized that I prefer social sciences – thus after one year, I switched to a psychology major and obtained my MSc in Social Psychology with a specialization in Consumer Behaviour. At that time I was mostly using SPSS – as it was the only statistical package that was taught to students in my department. Also, it was not too bad for small samples and the rather basic analyses I was performing at that time.

 

My more recent research performed during my Mphil course in Psychometrics at Cambridge University followed by my current PhD project in social networks and research work at Microsoft Research, requires significantly more powerful tools. Initially, I tried to squeeze as much as possible from SPSS/PASW by mastering the syntax language. SPSS was all I knew, though I reached its limits pretty quickly and was forced to switch to R. It was a pretty dreary experience at the start, switching from an unwieldy but familiar environment into an unwelcoming command line interface, but I’ve quickly realized how empowering and convenient this tool was.

 

I believe that a course in R should be obligatory for all students that are likely to come close to any data analysis in their careers. It is really empowering – once you got the basics you have the potential to use virtually any method there is, and automate most tasks related to analysing and processing data. It is also free and open-source – so you can use it wherever you work. Finally, it enables you to quickly and seamlessly migrate to other powerful environments such as Matlab, C, or Python.

Ajay- What was the motivation behind building Concerto?

Michal- We deal with a lot of online projects at the Psychometrics Centre – one of them attracted more than 7 million unique participants. We needed a powerful tool that would allow researchers and practitioners to conveniently build and deliver online tests.

Also, our relationships with the website designers and software engineers that worked on developing our tests were rather difficult. We had trouble successfully explaining our needs, each little change was implemented with a delay and at significant cost. Not to mention the difficulties with embedding some more advanced methods (such as adaptive testing) in our tests.

So we created a tool allowing us, psychometricians, to easily develop psychometric tests from scratch an publish them online. And all this without having to hire software developers.

Ajay -Why did you choose R as the background for Concerto? What other languages and platforms did you consider. Apart from Concerto, how else do you utilize R in your center, department and University?

Michal- R was a natural choice as it is open-source, free, and nicely integrates with a server environment. Also, we believe that it is becoming a universal statistical and data processing language in science. We put increasing emphasis on teaching R to our students and we hope that it will replace SPSS/PASW as a default statistical tool for social scientists.

Ajay -What all can Concerto do besides a computer adaptive test?

Michal- We did not plan it initially, but Concerto turned out to be extremely flexible. In a nutshell, it is a web interface to R engine with a built-in MySQL database and easy-to-use developer panel. It can be installed on both Windows and Unix systems and used over the network or locally.

Effectively, it can be used to build any kind of web application that requires a powerful and quickly deployable statistical engine. For instance, I envision an easy to use website (that could look a bit like SPSS) allowing students to analyse their data using a web browser alone (learning the underlying R code simultaneously). Also, the authors of R libraries (or anyone else) could use Concerto to build user-friendly web interfaces to their methods.

Finally, Concerto can be conveniently used to build simple non-adaptive tests and questionnaires. It might seem to be slightly less intuitive at first than popular questionnaire services (such us my favourite Survey Monkey), but has virtually unlimited flexibility when it comes to item format, test flow, feedback options, etc. Also, it’s free.

Ajay- How do you see the cloud computing paradigm growing? Do you think browser based computation is here to stay?

Michal – I believe that cloud infrastructure is the future. Dynamically sharing computational and network resources between online service providers has a great competitive advantage over traditional strategies to deal with network infrastructure. I am sure the security concerns will be resolved soon, finishing the transformation of the network infrastructure as we know it. On the other hand, however, I do not see a reason why client-side (or browser) processing of the information should cease to exist – I rather think that the border between the cloud and personal or local computer will continually dissolve.

About

Michal Kosinski is Director of Operations for The Psychometrics Centre and Leader of the e-Psychometrics Unit. He is also a research advisor to the Online Services and Advertising group at the Microsoft Research Cambridge, and a visiting lecturer at the Department of Mathematics in the University of Namur, Belgium. You can read more about him at http://www.michalkosinski.com/

You can read more about Concerto at http://code.google.com/p/concerto-platform/ and http://www.psychometrics.cam.ac.uk/page/300/concerto-testing-platform.htm

High Performance Analytics

Marry Big Data Analytics to High Performance Computing, and you get the buzzword of this season- High Performance Analytics.

It basically consists of Parallelized code to run in parallel on custom hardware, in -database analytics for speed, and cloud computing /high performance computing environments. On an operational level, it consists of software (as in analytics) partnering with software (as in databases, Map reduce, Hadoop) plus some hardware (HP or IBM mostly). It is considered a high margin , highly profitable, business with small number of deals compared to say desktop licenses.

As per HPC Wire- which is a great tool/newsletter to keep updated on HPC , SAS Institute has been busy on this front partnering with EMC Greenplum and TeraData (who also acquired  SAS Partner AsterData to gain a much needed foot in the MR/SQL space) Continue reading “High Performance Analytics”

Broad Guidelines for Graphs

Here are some broad guidelines for Graphs from EIA.gov , so you can say these are the official graphical guidelines of USA Gov

They can be really useful for sites planning to get into the Tableau Software/NYT /Guardian Infographic mode- or even for communities of blogs that have recurrent needs to display graphical plots- particularly since communication, statistical and design specialists are different areas/expertise/people.

Energy Information Administration Standard

Broad Guidelines for Graphs-I am reproducing an example from EIA ‘s guidelines for graphs-
http://www.eia.gov/about/eia_standards.cfm#Standard25

Energy Information Administration Standard 2009-25

Title: Statistical Graphs
Superseded Version: Standard 2002-25
Purpose: To ensure the utility (usefulness to intended users) and objectivity (accuracy, clarity, completeness, and lack of bias) of energy information presented in statistical graphs.
Applicability: All EIA information products.
Required Actions:

  1. Graphs should be used to show and compare changes, trends and/or relationships, and to assist users in visualizing the conclusions drawn from the data represented.
  2. A graph should contain sufficient Continue reading “Broad Guidelines for Graphs”

PAW Videos

A message from Predictive Analytics World on  newly available videos. It has many free videos as well so you can check them out.

Predictive Analytics World March 2011 in San Francisco

Access PAW DC Session Videos Now

Predictive Analytics World is pleased to announce on-demand access to the videos of PAW Washington DC, October 2010, including over 30 sessions and keynotes that you may view at your convenience. Access this leading predictive analytics content online now:

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Select individual conference sessions, or recognize savings by registering for access to one or two full days of sessions. These on-demand videos deliver PAW DC right to your desk, covering hot topics and advanced methods such as:

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Recommender systems

Featuring experts such as:
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CEO, Open Insights Former Chief Data Officer, Yahoo!

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Sr Mgr, Media/DB Mktng
Target
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John F. Elder, Ph.D.
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Elder Research

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Microsoft

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Conference Chair
Predictive Analytics World

PAW DC videos feature over 25 speakers with case studies from leading enterprises such as: CIBC, CEB, Forrester, Macy’s, MetLife, Microsoft, Miles Kimball, Monster.com, Oracle, Paychex, SunTrust, Target, UPMC, Xerox, Yahoo!, YMCA, and more.

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Keynote: Five Ways Predictive Analytics Cuts Enterprise Risk  

Eric Siegel, Ph.D., Program Chair, Predictive Analytics World

All business is an exercise in risk management. All organizations would benefit from measuring, tracking and computing risk as a core process, much like insurance companies do.

Predictive analytics does the trick, one customer at a time. This technology is a data-driven means to compute the risk each customer will defect, not respond to an expensive mailer, consume a retention discount even if she were not going to leave in the first place, not be targeted for a telephone solicitation that would have landed a sale, commit fraud, or become a “loss customer” such as a bad debtor or an insurance policy-holder with high claims.

In this keynote session, Dr. Eric Siegel reveals:

– Five ways predictive analytics evolves your enterprise to reduce risk

– Hidden sources of risk across operational functions

– What every business should learn from insurance companies

– How advancements have reversed the very meaning of fraud

– Why “man + machine” teams are greater than the sum of their parts for enterprise decision support

Length – 00:45:57 | Email to a Colleague

Price: $195

 

 

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Platinum Sponsor Presentation: Analytics – The Beauty of Diversity 

Anne H. Milley, Senior Director of Analytic Strategy, Worldwide Product Marketing, SAS

Analytics contributes to, and draws from, multiple disciplines. The unifying theme of “making the world a better place” is bred from diversity. For instance, the same methods used in econometrics might be used in market research, psychometrics and other disciplines. In a similar way, diverse paradigms are needed to best solve problems, reveal opportunities and make better decisions. This is why we evolve capabilities to formulate and solve a wide range of problems through multiple integrated languages and interfaces. Extending that, we have provided integration with other languages so that users can draw on the disciplines and paradigms needed to best practice their craft.

Length – 20:11 | Email to a Colleague

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Play video of session: Gold Sponsor Presentation Predictive Analytics Accelerate Insight for Financial Services
Gold Sponsor Presentation: Predictive Analytics Accelerate Insight for Financial Services 

Finbarr Deely, Director of Business Development,ParAccel

Financial services organizations face immense hurdles in maintaining profitability and building competitive advantage. Financial services organizations must perform “what-if” scenario analysis, identify risks, and detect fraud patterns. The advanced analytic complexity required often makes such analysis slow and painful, if not impossible. This presentation outlines the analytic challenges facing these organizations and provides a clear path to providing the accelerated insight needed to perform in today’s complex business environment to reduce risk, stop fraud and increase profits. * The value of predictive analytics in Accelerating Insight * Financial Services Analytic Case Studies * Brief Overview of ParAccel Analytic Database

Length – 09:06 | Email to a Colleague

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TOPIC: BUSINESS VALUE
Case Study: Monster.com
Creating Global Competitive Power with Predictive Analytics 

Jean Paul Isson, Vice President, Globab BI & Predictive Analytics, Monster Worldwide

Using Predictive analytics to gain a deeper understanding of customer behaviours, increase marketing ROI and drive growth

– Creating global competitive power with business intelligence: Making the right decisions – at the right time

– Avoiding common change management challenges in sales, marketing, customer service, and products

– Developing a BI vision – and implementing it: successful business intelligence implementation models

– Using predictive analytics as a business driver to stay on top of the competition

– Following the Monster Worldwide global BI evolution: How Monster used BI to go from good to great

Length – 51:17 | Email to a Colleague

Price: $195

 

 

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TOPIC: SURVEY ANALYSIS
Case Study: YMCA
Turning Member Satisfaction Surveys into an Actionable Narrative 

Dean Abbott, President, Abbott Analytics

Employees are a key constituency at the Y and previous analysis has shown that their attitudes have a direct bearing on Member Satisfaction. This session will describe a successful approach for the analysis of YMCA employee surveys. Decision trees are built and examined in depth to identify key questions in describing key employee satisfaction metrics, including several interesting groupings of employee attitudes. Our approach will be contrasted with other factor analysis and regression-based approaches to survey analysis that we used initially. The predictive models described are currently in use and resulted in both greater understanding of employee attitudes, and a revised “short-form” survey with fewer key questions identified by the decision trees as the most important predictors.

Length – 50:19 | Email to a Colleague

Price: $195

 

 

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TOPIC: INDUSTRY TRENDS
2010 Data Minter Survey Results: Highlights
 

Karl Rexer, Ph.D., Rexer Analytics

Do you want to know the views, actions, and opinions of the data mining community? Each year, Rexer Analytics conducts a global survey of data miners to find out. This year at PAW we unveil the results of our 4th Annual Data Miner Survey. This session will present the research highlights, such as:

– Analytic goals & key challenges

– Impact of the economy

– Regional differences

– Text mining trends

Length – 15:20 | Email to a Colleague

Price: $195

 

 

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Multiple Case Studies: U.S. DoD, U.S. DHS, SSA
Text Mining: Lessons Learned 

John F. Elder, Chief Scientist, Elder Research, Inc.

Text Mining is the “Wild West” of data mining and predictive analytics – the potential for gain is huge, the capability claims are often tall tales, and the “land rush” for leadership is very much a race.

In solving unstructured (text) analysis challenges, we found that principles from inductive modeling – learning relationships from labeled cases – has great power to enhance text mining. Dr. Elder highlights key technical breakthroughs discovered while working on projects for leading government agencies, including: Text Mining is the “Wild West” of data mining and predictive analytics – the potential for gain is huge, the capability claims are often tall tales, and the “land rush” for leadership is very much a race.

– Prioritizing searches for the Dept. of Homeland Security

– Quick decisions for Social Security Admin. disability

– Document discovery for the Dept. of Defense

– Disease discovery for the Dept. of Homeland Security

– Risk profiling for the Dept. of Defense

Length – 48:58 | Email to a Colleague

Price: $195

 

 

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Play video of session: Keynote: How Target Gets the Most out of Its Guest Data to Improve Marketing ROI
Keynote: How Target Gets the Most out of Its Guest Data to Improve Marketing ROI 

Andrew Pole, Senior Manager, Media and Database Marketing, Target

In this session, you’ll learn how Target leverages its own internal guest data to optimize its direct marketing – with the ultimate goal of enhancing our guests’ shopping experience and driving in-store and online performance. You will hear about what guest data is available at Target, how and where we collect it, and how it is used to improve the performance and relevance of direct marketing vehicles. Furthermore, we will discuss Target’s development and usage of guest segmentation, response modeling, and optimization as means to suppress poor performers from mailings, determine relevant product categories and services for online targeted content, and optimally assign receipt marketing offers to our guests when offer quantities are limited.

Length – 47:49 | Email to a Colleague

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Play video of session: Platinum Sponsor Presentation: Driving Analytics Into Decision Making
Platinum Sponsor Presentation: Driving Analytics Into Decision Making  

Jason Verlen, Director, SPSS Product Strategy & Management, IBM Software Group

Organizations looking to dramatically improve their business outcomes are turning to decision management, a convergence of technology and business processes that is used to streamline and predict the outcome of daily decision-making. IBM SPSS Decision Management technology provides the critical link between analytical insight and recommended actions. In this session you’ll learn how Decision Management software integrates analytics with business rules and business applications for front-line systems such as call center applications, insurance claim processing, and websites. See how you can improve every customer interaction, minimize operational risk, reduce fraud and optimize results.

Length – 17:29 | Email to a Colleague

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TOPIC: DATA INFRASTRUCTURE AND INTEGRATION
Case Study: Macy’s
The world is not flat (even though modeling software has to think it is) 

Paul Coleman, Director of Marketing Statistics, Macy’s Inc.

Software for statistical modeling generally use flat files, where each record represents a unique case with all its variables. In contrast most large databases are relational, where data are distributed among various normalized tables for efficient storage. Variable creation and model scoring engines are necessary to bridge data mining and storage needs. Development datasets taken from a sampled history require snapshot management. Scoring datasets are taken from the present timeframe and the entire available universe. Organizations, with significant data, must decide when to store or calculate necessary data and understand the consequences for their modeling program.

Length – 34:54 | Email to a Colleague

Price: $195

 

 

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TOPIC: CUSTOMER VALUE
Case Study: SunTrust
When One Model Will Not Solve the Problem – Using Multiple Models to Create One Solution 

Dudley Gwaltney, Group Vice President, Analytical Modeling, SunTrust Bank

In 2007, SunTrust Bank developed a series of models to identify clients likely to have large changes in deposit balances. The models include three basic binary and two linear regression models.

Based on the models, 15% of SunTrust clients were targeted as those most likely to have large balance changes. These clients accounted for 65% of the absolute balance change and 60% of the large balance change clients. The targeted clients are grouped into a portfolio and assigned to individual SunTrust Retail Branch. Since 2008, the portfolio generated a 2.6% increase in balances over control.

Using the SunTrust example, this presentation will focus on:

– Identifying situations requiring multiple models

– Determining what types of models are needed

– Combining the individual component models into one output

Length – 48:22 | Email to a Colleague

Price: $195

 

 

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TOPIC: RESPONSE & CROSS-SELL
Case Study: Paychex
Staying One Step Ahead of the Competition – Development of a Predictive 401(k) Marketing and Sales Campaign 

Jason Fox, Information Systems and Portfolio Manager,Paychex

In-depth case study of Paychex, Inc. utilizing predictive modeling to turn the tides on competitive pressures within their own client base. Paychex, a leading provider of payroll and human resource solutions, will guide you through the development of a Predictive 401(k) Marketing and Sales model. Through the use of sophisticated data mining techniques and regression analysis the model derives the probability a client will add retirement services products with Paychex or with a competitor. Session will include roadblocks that could have ended development and ROI analysis. Speaker: Frank Fiorille, Director of Enterprise Risk Management, Paychex Speaker: Jason Fox, Risk Management Analyst, Paychex

Length – 26:29 | Email to a Colleague

Price: $195

 

 

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TOPIC: SEGMENTATION
Practitioner: Canadian Imperial Bank of Commerce
Segmentation Do’s and Don’ts 

Daymond Ling, Senior Director, Modelling & Analytics,Canadian Imperial Bank of Commerce

The concept of Segmentation is well accepted in business and has withstood the test of time. Even with the advent of new artificial intelligence and machine learning methods, this old war horse still has its place and is alive and well. Like all analytical methods, when used correctly it can lead to enhanced market positioning and competitive advantage, while improper application can have severe negative consequences.

This session will explore what are the elements of success, and what are the worse practices that lead to failure. The relationship between segmentation and predictive modeling will also be discussed to clarify when it is appropriate to use one versus the other, and how to use them together synergistically.

Length – 45:57 | Email to a Colleague

Price: $195

 

 

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TOPIC: SOCIAL DATA
Thought Leadership
Social Network Analysis: Killer Application for Cloud Analytics
 

James Kobielus, Senior Analyst, Forrester Research

Social networks such as Twitter and Facebook are a potential goldmine of insights on what is truly going through customers´minds. Every company wants to know whether, how, how often, and by whom they´re being mentioned across the billowing new cloud of social media. Just as important, every company wants to influence those discussions in their favor, target new business, and harvest maximum revenue potential. In this session, Forrester analyst James Kobielus identifies fruitful applications of social network analysis in customer service, sales, marketing, and brand management. He presents a roadmap for enterprises to leverage their inline analytics initiatives and leverage high-performance data warehousing (DW) clouds and appliances in order to analyze shifting patterns of customer sentiment, influence, and propensity. Leveraging Forrester’s ongoing research in advanced analytics and customer relationship management, Kobielus will discuss industry trends, commercial modeling tools, and emerging best practices in social network analysis, which represents a game-changing new discipline in predictive analytics.

Length – 48:16 | Email to a Colleague

Price: $195

 

 

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TOPIC: HEALTHCARE – INTERNATIONAL TARGETING
Case Study: Life Line Screening
Taking CRM Global Through Predictive Analytics 

Ozgur Dogan,
VP, Quantitative Solutions Group, Merkle Inc

Trish Mathe,
Director of Database Marketing, Life Line Screening

While Life Line is successfully executing a US CRM roadmap, they are also beginning this same evolution abroad. They are beginning in the UK where Merkle procured data and built a response model that is pulling responses over 30% higher than competitors. This presentation will give an overview of the US CRM roadmap, and then focus on the beginning of their strategy abroad, focusing on the data procurement they could not get anywhere else but through Merkle and the successful modeling and analytics for the UK. Speaker: Ozgur Dogan, VP, Quantitative Solutions Group, Merkle Inc Speaker: Trish Mathe, Director of Database Marketing, Life Line Screening

Length – 40:12 | Email to a Colleague

Price: $195

 

 

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TOPIC: SURVEY ANALYSIS
Case Study: Forrester
Making Survey Insights Addressable and Scalable – The Case Study of Forrester’s Technographics Benchmark Survey 

Nethra Sambamoorthi, Team Leader, Consumer Dynamics & Analytics, Global Consulting, Acxiom Corporation

Marketers use surveys to create enterprise wide applicable strategic insights to: (1) develop segmentation schemes, (2) summarize consumer behaviors and attitudes for the whole US population, and (3) use multiple surveys to draw unified views about their target audience. However, these insights are not directly addressable and scalable to the whole consumer universe which is very important when applying the power of survey intelligence to the one to one consumer marketing problems marketers routinely face. Acxiom partnered with Forrester Research, creating addressable and scalable applications of Forrester’s Technographics Survey and applied it successfully to a number of industries and applications.

Length – 39:23 | Email to a Colleague

Price: $195

 

 

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TOPIC: HEALTHCARE
Case Study: UPMC Health Plan
A Predictive Model for Hospital Readmissions 

Scott Zasadil, Senior Scientist, UPMC Health Plan

Hospital readmissions are a significant component of our nation’s healthcare costs. Predicting who is likely to be readmitted is a challenging problem. Using a set of 123,951 hospital discharges spanning nearly three years, we developed a model that predicts an individual’s 30-day readmission should they incur a hospital admission. The model uses an ensemble of boosted decision trees and prior medical claims and captures 64% of all 30-day readmits with a true positive rate of over 27%. Moreover, many of the ‘false’ positives are simply delayed true positives. 53% of the predicted 30-day readmissions are readmitted within 180 days.

Length – 54:18 | Email to a Colleague

Price: $195