Tag: security

Ads Alliance on Internet

Just saw

the Digital Advertising Alliance’s (DAA) Self-Regulatory Program for Online Behavioral Advertising.

Multi-Site Data Collection Principles Broaden Self Regulation Beyond Online Behavioral Advertising
WASHINGTON, D.C., NOVEMBER 7, 2011

The new Principles consist of the following specific requirements:

  1. Transparency and consumer control for purposes other than OBA – The Multi-Site Data Principles call for organizations that collect Multi-Site Data for purposes other than OBA to provide transparency and control regarding Internet surfing across unrelated Websites.
  2. Collection / use of data for eligibility determination – The Multi-Site Data Principles prohibit the collection, use or transfer of Internet surfing data across Websites for determination of a consumer’s eligibility for employment, credit standing, healthcare treatment and insurance.
  3. Collection / use of children’s data – The Multi-Site Data Principles state that organizations must comply with the Children’s Online Privacy Protection Act (COPPA).
  4. Meaningful accountability – The Multi-Site Data Principles are subject to enforcement through strong accountability mechanisms.

http://www.aboutads.info/principles

The DAA Self-Regulatory Principles

 

The cross-industry Self-Regulatory Principles for Multi-Site Data augment the Self-Regulatory   Principles for Online Behavioral Advertising  (OBA)  by covering the prospective  collection of Web site   data beyond that collected for OBA purposes.  The existing OBA  Principles and definitions  remain in   full force and effect and are not limited by the new  principles.

The cross-industry Self-Regulatory Principles for Online Behavioral Advertising was developed by   leading industry associations to apply  consumer-friendly standards to online  behavioral advertising  across the Internet. Online behavioral advertising increasingly supports the convenient access to  content, services, and applications over the Internet that consumers have come to expect at no cost   to them.

The Education Principle calls for organizations to participate in efforts to educate individuals and businesses about online behavioral advertising and the Principles.

The Transparency Principle calls for clearer and easily accessible disclosures to consumers about data collection and use practices associated with online behavioral advertising. It will result in new, enhanced notice on the page where data is collected through links embedded in or around advertisements, or on the Web page itself.

The Consumer Control Principle provides consumers with an expanded ability to choose whether data is collected and used for online behavioral advertising purposes. This choice will be available through a link from the notice provided on the Web page where data is collected.

The Consumer Control Principle requires “service providers”, a term that includes Internet access service providers and providers of desktop applications software such as Web browser “tool bars” to obtain the consent of users before engaging in online behavioral advertising, and take steps to de-identify the data used for such purposes.

The Data Security Principle calls for organizations to provide appropriate security for, and limited retention of data, collected and used for online behavioral advertising purposes.

The Material Changes Principle calls for obtaining consumer consent before a Material Change is made to an entity’s Online Behavioral Advertising data collection and use policies unless that change will result in less collection or use of data.

The Sensitive Data Principle recognizes that data collected from children and used for online behavioral advertising merits heightened protection, and requires parental consent for behavioral advertising to consumers known to be under 13 on child-directed Web sites. This Principle also provides heightened protections to certain health and financial data when attributable to a specific individual.

The Accountability Principle calls for development of programs to further advance these Principles, including programs to monitor and report instances of uncorrected non-compliance with these Principles to appropriate government agencies. The CBBB and DMA have been asked and agreed to work cooperatively to establish accountability mechanisms under the Principles.

 

Ajay- So why the self regulations?

Answer- Shoddy Maths in behaviorally targeted ads is leading to a very high glut in targeted ads, more than can be reasonably expected to click based on consumer spending. On the internet- unlike on television- cost is less of a barrrier to OVER ADVERTISING.

 

Secure Browsing from Mobile and PC ( Tor ,PeerNet, WasteAgain)

While Tor remains the tool of choice with pseudo-techie hacker wannabes , there is enough juice and smoke and mirrors on the market to confuse your average Joe.

For a secure browsing experience on Mobile – do NOT use either Apple or Windows OS

Use Android  and this app called Orbot in particular

Installing Tor with a QR code

Orbot is easy to install by simply scanning the following QR code with your Android Barcode scanner.

Android QR code

Installing Tor from the Android Market

Orbot is available in the Android Market.

ENTER PEERNET

If you have a Dell PC, well just use PeerNet to configure and set up your own network around the neighbourhood. This is particularly applicable if you are in country that is both repressive and not so technologically advanced. Wont work in China or USA.

http://support.dell.com/support/edocs/network/p70008/EN/vista_7/peernet.htm

What is a peer network?

A peer network is a network in which one computer can connect directly to another computer. This capability is accomplished by enabling access point (AP) functionality on one of the computers. Other computers can then connect to this computer in the same way that they would connect to a physical AP. If Internet Connection Sharing is enabled on the computer that has the AP functionality, computers that connect to that computer have Internet connectivity as well.

A basic peer network, which requires no networking knowledge or experience to set up, should meet the needs of most home users and small businesses. By default, a basic peer network is configured with the strongest available security (see How do I set up a basic peer network?).

For users who are familiar with wireless networking technology, advanced configuration features are available to do the following:

• Change security settings (see How do I configure my peer network?)
• Choose which method (push button or PIN) computers with Wi-Fi Protected Setup™ capability can join your peer network (see How do I allow peer devices to join my peer network using Wi-Fi Protected Setup technology?)
• Change the DHCP Server IP address (see How do I configure my peer network?).
• Change the channel on which to operate your peer network (see How do I configure my peer network?)

 If you are really really in a need for secure browsing (like you are maybe a big hot shot in the tech world), I suggest go over to VMWare

http://www.vmware.com/products/player/

create a seperate Linux (Ubuntu for ease) virtual disc, then download the Tor Browser Bundle from

https://www.torproject.org/projects/torbrowser.html.en for surfing and a Peernet (above) or  a prepaid one time use disposable mobile pre-paid wireless card. It is also quite easy to delete your virtual disc in times of emergencies (but it is best to use encryption even when in Ubuntu https://help.ubuntu.com/community/EncryptedHome)

IRC chat is less secure than you think it is thanks to BOT  Trawlers- so I am hoping someone in the open source community updates Waste Again for encrypted chats http://wasteagain.sourceforge.net/

What is “WASTE again”?

“WASTE again” enables you to create a decentralized and secure private mesh network using an unsecure network, such as the internet. Once the public encryption keys are exchanged, sending messages, creating groupchats and transferring files is easy and secure.

Creating a mesh

To create a mesh you need at least two computers with “WASTE again” installed. During installation, a unique pair of public and private keys for each computer is being generated. Before the first connection can be established, you need to exchange these public keys. These keys enable “WASTE again” to authenticate every connection to other “WASTE again” clients.

After exchanging the keys, you simply type in the computers IP address to connect to. If that computer is located behind a firewall or a NAT-router, you have to create a portmap first to enable incoming connections.

At least one computer in your mesh has to be able to accept incoming connections, making it a “public node”. If no direct connection between two firewalled computers can be made, “WASTE again” automatically routes your traffic through one or more of the available public nodes.

Every new node simply has to exchange keys with one of the connected nodes and then connect to it. All the other nodes will exchange their keys automatically over the mesh.

Moving data between Windows and Ubuntu VMWare partition

I use Windows 7 on my laptop (it came pre-installed) and Ubuntu using the VMWare Player. What are the advantages of using VM Player instead of creating a dual-boot system? Well I can quickly shift from Ubuntu to Windows and bakc again without restarting my computer everytime. Using this approach allows me to utilize software that run only on Windows and run software like Rattle, the R data mining GUI, that are much easier installed on Linux.

However if your statistical software is on your Virtual Disk , and your data is on your Windows disk, you need a way to move data from Windows to Ubuntu.

The solution to this as per Ubuntu forums is –http://communities.vmware.com/thread/55242

Open My Computer, browse to the folder you want to share.  Right-click on the folder, select Properties.  Sharing tab.  Select the radio button to “Share this Folder”.  Change the default generated name if you wish; add a description if you wish.  Click the Permissions button to modify the security settings of what users can read/write to the share.

On the Linux side, it depends on the distro, the shell, and the window manager.

Well Ubuntu makes it really easy to configure the Linux steps to move data within Windows and Linux partitions.

 

NEW UPDATE-

VMmare makes it easy to share between your Windows (host) and Linux (guest) OS

 

Step 1

and step 2

Do this

 

and

Start the Wizard

when you finish the wizard and share a drive or folder- hey where do I see my shared ones-

 

see this folder in Linux- /mnt/hgfs (bingo!)

Hacker HW – Make this folder //mnt/hgfs a shortcut in Places your Ubuntu startup

Hacker Hw 2-

Upload using an anon email your VM dark data to Ubuntu one

Delete VM

Purge using software XX

Reinstall VM and bring back backup

 

Note time to do this

 

 

 

-General Sharing in Windows

 

 

Just open the Network tab in Ubuntu- see screenshots below-

Windows will now ask your Ubuntu user for login-

Once Logged in Windows from within Ubuntu Vmware, this is what happens

You see a tab called “users on “windows username”- pc appear on your Ubuntu Desktop  (see top right of the screenshot)

If you double click it- you see your windows path

You can now just click and drag data between your windows and linux partitions , just the way you do it in Windows .

So based on this- if you want to build  decision trees, artifical neural networks, regression models, and even time series models for zero capital expenditure- you can use both Ubuntu/R without compromising on your IT policy of Windows only in your organization (there is a shortage of Ubuntu trained IT administrators in the enterprise world)

Revised Installation Procedure for utilizing both Ubuntu /R/Rattle data mining on your Windows PC.

Using VMWare to build a free data mining system in R, as well as isolate your analytics system (thus using both Linux and Windows without overburdening your machine)

First Time

  1. http://downloads.vmware.com/d/info/desktop_end_user_computing/vmware_player/4_0Download and Install
  2. http://www.ubuntu.com/download/ubuntu/downloadDownload Only
  3. Create New Virtual Image in VM Ware Player
  4. Applications—–Terminal——sudo apt get-install R (to download and install)
  5.                                          sudo R (to open R)
  6. Once R is opened type this  —-install.packages(rattle)—– This will install rattle
  7. library(rattle) will load Rattle—–
  8. rattle() will open the GUI—-
Getting Data from Host to Guest VM
Next Time
  1. Go to VM Player
  2. Open the VM
  3. sudo R in terminal to bring up R
  4. library(rattle) within R
  5. rattle()
At this point even if you dont know any Linux and dont know any R, you can create data mining models using the Rattle GUI (and time series model using E pack in the R Commander GUI) – What can Rattle do in data mining? See this slideshow-http://www.decisionstats.com/data-mining-with-r-gui-rattle-rstats/
If Google Docs is banned as per your enterprise organizational IT policy of having Windows Explorer only- well you can see these screenshots http://rattle.togaware.com/rattle-screenshots.html

Denial of Service Attacks against Hospitals and Emergency Rooms

One of the most frightening possibilities of cyber warfare is to use remotely deployed , or timed intrusion malware to disturb, distort, deny health care services.

Computer Virus Shuts Down Georgia Hospital

A doctor in an Emergency Room depends on critical information that may save lives if it is electronic and comes on time. However this electronic information can be distorted (which is more severe than deleting it)

The electronic system of a Hospital can also be overwhelmed. If there can be built Stuxnet worms on   nuclear centrifuge systems (like those by Siemens), then the widespread availability of health care systems means these can be reverse engineered for particularly vicious cyber worms.

An example of prime area for targeting is Veterans Administration for veterans of armed forces, but also cyber attacks against electronic health records.

Consider the following data points-

http://threatpost.com/en_us/blogs/dhs-warns-about-threat-mobile-devices-healthcare-051612

May 16, 2012, 9:03AM

DHS’s National Cybersecurity and Communications Integration Center (NCCIC) issued the unclassfied bulletin, “Attack Surface: Healthcare and Public Health Sector” on May 4. In it, DHS warns of a wide range of security risks, including that could expose patient data to malicious attackers, or make hospital networks and first responders subject to disruptive cyber attack

http://publicintelligence.net/nccic-medical-device-cyberattacks/

National Cybersecurity and Communications Integration Center Bulletin

The Healthcare and Public Health (HPH) sector is a multi-trillion dollar industry employing over 13 million personnel, including approximately five million first-responders with at least some emergency medical training, three million registered nurses, and more than 800,000 physicians.

(U) A significant portion of products used in patient care and management including diagnosis and treatment are Medical Devices (MD). These MDs are designed to monitor changes to a patient’s health and may be implanted or external. The Food and Drug Administration (FDA) regulates devices from design to sale and some aspects of the relationship between manufacturers and the MDs after sale. However, the FDA cannot regulate MD use or users, which includes how they are linked to or configured within networks. Typically, modern MDs are not designed to be accessed remotely; instead they are intended to be networked at their point of use. However, the flexibility and scalability of wireless networking makes wireless access a convenient option for organizations deploying MDs within their facilities. This robust sector has led the way with medical based technology options for both patient care and data handling.

(U) The expanded use of wireless technology on the enterprise network of medical facilities and the wireless utilization of MDs opens up both new opportunities and new vulnerabilities to patients and medical facilities. Since wireless MDs are now connected to Medical information technology (IT) networks, IT networks are now remotely accessible through the MD. This may be a desirable development, but the communications security of MDs to protect against theft of medical information and malicious intrusion is now becoming a major concern. In addition, many HPH organizations are leveraging mobile technologies to enhance operations. The storage capacity, fast computing speeds, ease of use, and portability render mobile devices an optimal solution.

(U) This Bulletin highlights how the portability and remote connectivity of MDs introduce additional risk into Medical IT networks and failure to implement a robust security program will impact the organization’s ability to protect patients and their medical information from intentional and unintentional loss or damage.

…

(U) According to Health and Human Services (HHS), a major concern to the Healthcare and Public Health (HPH) Sector is exploitation of potential vulnerabilities of medical devices on Medical IT networks (public, private and domestic). These vulnerabilities may result in possible risks to patient safety and theft or loss of medical information due to the inadequate incorporation of IT products, patient management products and medical devices onto Medical IT Networks. Misconfigured networks or poor security practices may increase the risk of compromised medical devices. HHS states there are four factors which further complicate security resilience within a medical organization.

1. (U) There are legacy medical devices deployed prior to enactment of the Medical Device Law in 1976, that are still in use today.

2. (U) Many newer devices have undergone rigorous FDA testing procedures and come equipped with design features which facilitate their safe incorporation onto Medical IT networks. However, these secure design features may not be implemented during the deployment phase due to complexity of the technology or the lack of knowledge about the capabilities. Because the technology is so new, there may not be an authoritative understanding of how to properly secure it, leaving open the possibilities for exploitation through zero-day vulnerabilities or insecure deployment configurations. In addition, new or robust features, such as custom applications, may also mean an increased amount of third party code development which may create vulnerabilities, if not evaluated properly. Prior to enactment of the law, the FDA required minimal testing before placing on the market. It is challenging to localize and mitigate threats within this group of legacy equipment.

3. (U) In an era of budgetary restraints, healthcare facilities frequently prioritize more traditional programs and operational considerations over network security.

4. (U) Because these medical devices may contain sensitive or privacy information, system owners may be reluctant to allow manufactures access for upgrades or updates. Failure to install updates lays a foundation for increasingly ineffective threat mitigation as time passes.

…

(U) Implantable Medical Devices (IMD): Some medical computing devices are designed to be implanted within the body to collect, store, analyze and then act on large amounts of information. These IMDs have incorporated network communications capabilities to increase their usefulness. Legacy implanted medical devices still in use today were manufactured when security was not yet a priority. Some of these devices have older proprietary operating systems that are not vulnerable to common malware and so are not supported by newer antivirus software. However, many are vulnerable to cyber attacks by a malicious actor who can take advantage of routine software update capabilities to gain access and, thereafter, manipulate the implant.

(U) During an August 2011 Black Hat conference, a security researcher demonstrated how an outside actor can shut off or alter the settings of an insulin pump without the user’s knowledge. The demonstration was given to show the audience that the pump’s cyber vulnerabilities could lead to severe consequences. The researcher that provided the demonstration is a diabetic and personally aware of the implications of this activity. The researcher also found that a malicious actor can eavesdrop on a continuous glucose monitor’s (CGM) transmission by using an oscilloscope, but device settings could not be reprogrammed. The researcher acknowledged that he was not able to completely assume remote control or modify the programming of the CGM, but he was able to disrupt and jam the device.

http://www.healthreformwatch.com/category/electronic-medical-records/

February 7, 2012

Since the data breach notification regulations by HHS went into effect in September 2009, 385 incidents affecting 500 or more individuals have been reported to HHS, according to its website.

http://www.darkdaily.com/cyber-attacks-against-internet-enabled-medical-devices-are-new-threat-to-clinical-pathology-laboratories-215#axzz1yPzItOFc

February 16 2011

One high-profile healthcare system that regularly experiences such attacks is the Veterans Administration (VA). For two years, the VA has been fighting a cyber battle against illegal and unwanted intrusions into their medical devices

 

http://www.mobiledia.com/news/120863.html

 DEC 16, 2011
Malware in a Georgia hospital’s computer system forced it to turn away patients, highlighting the problems and vulnerabilities of computerized systems.

The computer infection started to cause problems at the Gwinnett Medical Center last Wednesday and continued to spread, until the hospital was forced to send all non-emergency admissions to other hospitals.

More doctors and nurses than ever are using mobile devices in healthcare, and hospitals are making patient records computerized for easier, convenient access over piles of paperwork.

http://www.doctorsofusc.com/uscdocs/locations/lac-usc-medical-center

As one of the busiest public hospitals in the western United States, LAC+USC Medical Center records nearly 39,000 inpatient discharges, 150,000 emergency department visits, and 1 million ambulatory care visits each year.

http://www.healthreformwatch.com/category/electronic-medical-records/

If one jumbo jet crashed in the US each day for a week, we’d expect the FAA to shut down the industry until the problem was figured out. But in our health care system, roughly 250 people die each day due to preventable error

http://www.pcworld.com/article/142926/are_healthcare_organizations_under_cyberattack.html

Feb 28, 2008

“There is definitely an uptick in attacks,” says Dr. John Halamka, CIO at both Beth Israel Deaconess Medical Center and Harvard Medical School in the Boston area. “Privacy is the foundation of everything we do. We don’t want to be the TJX of healthcare.” TJX is the Framingham, Mass-based retailer which last year disclosed a massive data breach involving customer records.

Dr. Halamka, who this week announced a project in electronic health records as an online service to the 300 doctors in the Beth Israel Deaconess Physicians Organization,

Interview Markus Schmidberger ,Cloudnumbers.com

Here is an interview with Markus Schmidberger, Senior Community Manager for cloudnumbers.com. Cloudnumbers.com is the exciting new cloud startup for scientific computing. It basically enables transition to a R and other platforms in the cloud and makes it very easy and secure from the traditional desktop/server model of operation.

Ajay- Describe the startup story for setting up Cloudnumbers.com

Markus- In 2010 the company founders Erik Muttersbach (TU München), Markus Fensterer (TU München) and Moritz v. Petersdorff-Campen (WHU Vallendar) started with the development of the cloud computing environment. Continue reading “Interview Markus Schmidberger ,Cloudnumbers.com”

Libre Office Templates and Extensions

Libre Office just announced a new repository for extensions and templates.

 

http://extensions-test.libreoffice.org/extension-center

  • Gallery of danger signs

     

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    Gallery of danger signs
    in Gallery Contents for all program modulesThis extension add 4 themes to your gallery with more than 400 cliparts dealing with security at work. Better than bitmap, cliparts are vector graphics in ODF …

    Latest release compatible with: LibreOffice 3.3.4 , LibreOffice 3.3.3 , LibreOffice 3.3.2 , LibreOffice 3.3.1 , LibreOffice 3.3 , LibreOffice 3.4 , LibreOffice 3.4.1 , LibreOffice 3.4.2 Continue reading “Libre Office Templates and Extensions”

Interview Eberhard Miethke and Dr. Mamdouh Refaat, Angoss Software

Here is an interview with Eberhard Miethke and Dr. Mamdouh Refaat, of Angoss Software. Angoss is a global leader in delivering business intelligence software and predictive analytics solutions that help businesses capitalize on their data by uncovering new opportunities to increase sales and profitability and to reduce risk.

Ajay-  Describe your personal journey in software. How can we guide young students to pursue more useful software development than just gaming applications.

 Mamdouh- I started using computers long time ago when they were programmed using punched cards! First in Fortran, then C, later C++, and then the rest. Computers and software were viewed as technical/engineering tools, and that’s why we can still see the heavy technical orientation of command languages such as Unix shells and even in the windows Command shell. However, with the introduction of database systems and Microsoft office apps, it was clear that business will be the primary user and field of application for software. My personal trip in software started with scientific applications, then business and database systems, and finally statistical software – which you can think of it as returning to the more scientific orientation. However, with the wide acceptance of businesses of the application of statistical methods in different fields such as marketing and risk management, it is a fast growing field that in need of a lot of innovation.

Ajay – Angoss makes multiple data mining and analytics products. could you please introduce us to your product portfolio and what specific data analytics need they serve.

a- Attached please find our main product flyers for KnowledgeSTUDIO and KnowledgeSEEKER. We have a 3rd product called “strategy builder” which is an add-on to the decision tree modules. This is also described in the flyer.

(see- Angoss Knowledge Studio Product Guide April2011  and http://www.scribd.com/doc/63176430/Angoss-Knowledge-Seeker-Product-Guide-April2011  )

Ajay-  The trend in analytics is for big data and cloud computing- with hadoop enabling processing of massive data sets on scalable infrastructure. What are your plans for cloud computing, tablet based as well as mobile based computing.

a- This is an area where the plan is still being figured out in all organizations. The current explosion of data collected from mobile phones, text messages, and social websites will need radically new applications that can utilize the data from these sources. Current applications are based on the relational database paradigm designed in the 70’s through the 90’s of the 20th century.

But data sources are generating data in volumes and formats that are challenging this paradigm and will need a set of new tools and possibly programming languages to fit these needs. The cloud computing, tablet based and mobile computing (which are the same thing in my opinion, just different sizes of the device) are also two technologies that have not been explored in analytics yet.

The approach taken so far by most companies, including Angoss, is to rely on new xml-based standards to represent data structures for the particular models. In this case, it is the PMML (predictive modelling mark-up language) standard, in order to allow the interoperability between analytics applications. Standardizing on the representation of models is viewed as the first step in order to allow the implementation of these models to emerging platforms, being that the cloud or mobile, or social networking websites.

The second challenge cited above is the rapidly increasing size of the data to be analyzed. Angoss has already identified this challenge early on and is currently offering in-database analytics drivers for several database engines: Netezza, Teradata and SQL Server.

These drivers allow our analytics products to translate their routines into efficient SQL-based scripts that run in the database engine to exploit its performance as well as the powerful hardware on which it runs. Thus, instead of copying the data to a staging format for analytics, these drivers allow the data to be analyzed “in-place” within the database without moving it.

Thus offering performance, security and integrity. The performance is improved because of the use of the well tuned database engines running on powerful hardware.

Extra security is achieved by not copying the data to other platforms, which could be less secure. And finally, the integrity of the results are vastly improved by making sure that the results are always obtained by analyzing the up-to-date data residing in the database rather than an older copy of the data which could be obsolete by the time the analysis is concluded.

Ajay- What are the principal competing products to your offerings, and what makes your products special or differentiated in value to them (for each customer segment).

a- There are two major players in today’s market that we usually encounter as competitors, they are: SAS and IBM.

SAS offers a data mining workbench in the form of SAS Enterprise Miner, which is closely tied to SAS data mining methodology known as SEMMA.

On the other hand, IBM has recently acquired SPSS, which offered its Clementine data mining software. IBM has now rebranded Clementine as IBM SPSS Modeller.

In comparison to these products, our KnowledgeSTUDIO and KnowledgeSEEKER offer three main advantages: ease of use; affordability; and ease of integration into existing BI environments.

Angoss products were designed to look-and-feel-like popular Microsoft office applications. This makes the learning curve indeed very steep. Typically, an intermediate level analyst needs only 2-3 days of training to become proficient in the use of the software with all its advanced features.

Another important feature of Angoss software products is their integration with SAS/base product, and SQL-based database engines. All predictive models generated by Angoss can be automatically translated to SAS and SQL scripts. This allows the generation of scoring code for these common platforms. While the software interface simplifies all the tasks to allow business users to take advantage of the value added by predictive models, the software includes advanced options to allow experienced statisticians to fine-tune their models by adjusting all model parameters as needed.

In addition, Angoss offers a unique product called StrategyBuilder, which allows the analyst to add key performance indicators (KPI’s) to predictive models. KPI’s such as profitability, market share, and loyalty are usually required to be calculated in conjunction with any sales and marketing campaign. Therefore, StrategyBuilder was designed to integrate such KPI’s with the results of a predictive model in order to render the appropriate treatment for each customer segment. These results are all integrated into a deployment strategy that can also be translated into an execution code in SQL or SAS.

The above competitive features offered by the software products of Angoss is behind its success in serving over 4000 users from over 500 clients worldwide.

Ajay -Describe a major case study where using Angoss software helped save a big amount of revenue/costs by innovative data mining.

a-Rogers Telecommunications Inc. is one of the largest Canadian telecommunications providers, serving over 8.5 million customers and a revenue of 11.1 Billion Canadian Dollars (2009). In 2008, Rogers engaged Angoss in order to help with the problem of ballooning accounts receivable for a period of 18 months.

The problem was approached by improving the efficiency of the call centre serving the collections process by a set of predictive models. The first set of models were designed to find accounts likely to default ahead of time in order to take preventative measures. A second set of models were designed to optimize the call centre resources to focus on delinquent accounts likely to pay back most of the outstanding balance. Accounts that were identified as not likely to pack quickly were good candidates for “Early-out” treatment, by forwarding them directly to collection agencies. Angoss hosted Rogers’ data and provided on a regular interval the lists of accounts for each treatment to be deployed by the call centre dialler. As a result of this Rogers estimated an improvement of 10% of the collected sums.

Biography-

Mamdouh has been active in consulting, research, and training in various areas of information technology and software development for the last 20 years. He has worked on numerous projects with major organizations in North America and Europe in the areas of data mining, business analytics, business analysis, and engineering analysis. He has held several consulting positions for solution providers including Predict AG in Basel, Switzerland, and as ANGOSS Corp. Mamdouh is the Director of Professional services for EMEA region of ANGOSS Software. Mamdouh received his PhD in engineering from the University of Toronto and his MBA from the University of Leeds, UK.

Mamdouh is the author of:

"Credit Risk Scorecards: Development and Implmentation using SAS"
 "Data Preparation for Data Mining Using SAS",
 (The Morgan Kaufmann Series in Data Management Systems) (Paperback)
 and co-author of
 "Data Mining: Know it all",Morgan Kaufmann



Eberhard Miethke  works as a senior sales executive for Angoss

 

About Angoss-

Angoss is a global leader in delivering business intelligence software and predictive analytics to businesses looking to improve performance across sales, marketing and risk. With a suite of desktop, client-server and in-database software products and Software-as-a-Service solutions, Angoss delivers powerful approaches to turn information into actionable business decisions and competitive advantage.

Angoss software products and solutions are user-friendly and agile, making predictive analytics accessible and easy to use.