The Email Group

 

I had a query and needed an answer pronto

I have an email group that reaches from Beijing to Toronto

People are real smart on that group and mostly help

Let me write an email and then sit back and delve

In my hurry and my enthusiasm

I made mistakes, kind of electronic spasms

CC-ed the wrong email list and now that is done

My query is unresolved but my e-ordeal just begun

 

Responder A says “too many links dude”

Are you on the payroll, or are you just rude

Responder B says “ you cant win too many pals”

By Emailing academics about corporate stalls

Responder S was the best, he said this is spam

With my e-reputation in tatters, I did a face-palm

Apologized, sent feel good notes, but people were still angry

Maybe they get too much spam daily, and now they get a chance to vent on me

 

Spam is the enemy, unwittingly I helped create.

And the nice (and verrry big) email group can sometimes be provoked to hate.

Sorry Guys, I promise to be careful when I write

Can you answer my question, or do you still want to fight?

 

Data Visualization using Tableau

Image representing Tableau Software as depicte...
Image via CrunchBase

Here is a great piece of software for data visualization– the public version is free.

And you can use it for Desktop Analytics as well as BI /server versions at very low cost.

About Tableau Software–

http://www.tableausoftware.com/press_release/tableau-massive-growth-hiring-q3-2010

Tableau was named by Software Magazine as the fastest growing software company in the $10 million to $30 million range in the world, and the second fastest growing software company worldwide overall. The ranking stems from the publication’s 28th annual Software 500 ranking of the world’s largest software service providers.

“We’re growing fast because the market is starving for easy-to-use products that deliver rapid-fire business intelligence to everyone. Our customers want ways to unlock their databases and produce engaging reports and dashboards,” said Christian Chabot CEO and co-founder of Tableau.

http://www.tableausoftware.com/about/who-we-are

History in the Making

Put together an Academy-Award winning professor from the nation’s most prestigious university, a savvy business leader with a passion for data, and a brilliant computer scientist. Add in one of the most challenging problems in software – making databases and spreadsheets understandable to ordinary people. You have just recreated the fundamental ingredients for Tableau.

The catalyst? A Department of Defense (DOD) project aimed at increasing people’s ability to analyze information and brought to famed Stanford professor, Pat Hanrahan. A founding member of Pixar and later its chief architect for RenderMan, Pat invented the technology that changed the world of animated film. If you know Buzz and Woody of “Toy Story”, you have Pat to thank.

Under Pat’s leadership, a team of Stanford Ph.D.s got together just down the hall from the Google folks. Pat and Chris Stolte, the brilliant computer scientist, realized that data visualization could produce large gains in people’s ability to understand information. Rather than analyzing data in text form and then creating visualizations of those findings, Pat and Chris invented a technology called VizQL™ by which visualization is part of the journey and not just the destination. Fast analytics and visualization for everyone was born.

While satisfying the DOD project, Pat and Chris met Christian Chabot, a former data analyst who turned into Jello when he saw what had been invented. The three formed a company and spun out of Stanford like so many before them (Yahoo, Google, VMWare, SUN). With Christian on board as CEO, Tableau rapidly hit one success after another: its first customer (now Tableau’s VP, Operations, Tom Walker), an OEM deal with Hyperion (now Oracle), funding from New Enterprise Associates, a PC Magazine award for “Product of the Year” just one year after launch, and now over 50,000 people in 50+ countries benefiting from the breakthrough.

also see http://www.tableausoftware.com/about/leadership

http://www.tableausoftware.com/about/board

—————————————————————————-

and now  a demo I ran on the Kaggle contest data (it is a csv dataset with 95000 rows)

I found Tableau works extremely good at pivoting data and visualizing it -almost like Excel on  Steroids. Download the free version here ( I dont know about an academic program (see links below) but software is not expensive at all)

http://buy.tableausoftware.com/

Desktop Personal Edition

The Personal Edition is a visual analysis and reporting solution for data stored in Excel, MS Access or Text Files. Available via download.

Product Information

$999*

Desktop Professional Edition

The Professional Edition is a visual analysis and reporting solution for data stored in MS SQL Server, MS Analysis Services, Oracle, IBM DB2, Netezza, Hyperion Essbase, Teradata, Vertica, MySQL, PostgreSQL, Firebird, Excel, MS Access or Text Files. Available via download.

Product Information

$1800*

Tableau Server

Tableau Server enables users of Tableau Desktop Professional to publish workbooks and visualizations to a server where users with web browsers can access and interact with the results. Available via download.

Product Information

Contact Us

* Price is per Named User and includes one year of maintenance (upgrades and support). Products are made available as a download immediately after purchase. You may revisit the download site at any time during your current maintenance period to access the latest releases.

 

 

Hey Americano- outsource your job here

Mystiq (Raphael-Raven Darkholme). Art by Tom G...
Image via Wikipedia

Yup Yankee Doodle. Welcome to India. Ancient Land of Mystique. Modern Land of taking your job.

Let me give you how many jobs we created in India from you.

“Generation of employment

The rapid growth in IT-BPO industry has created large number of jobs for the expanding employablepopulation. The employment provided by the industry increased more than 8 times over FY2000-2009and reached 2.2 million in FY2009.”

Thats stratight from the horses mouth  from http://www.nasscom.in/upload/68924/Impact_Study_2010_Exec_Summary.pdf

2.2 million jobs. Assume 50% of jobs catered to US. Thats 1.1 Million . Assume lower productivity by Indians of 10%.

That’s a million jobs, Americano. Thanks for nothing.

Thats 1 million people who went from taking a paycheck and spending it (on Chinese manufactured good) to 1 million welfare checks.

Comprende?

Now I wish we could drink more Coke, buy more Levis, or even more Fighter Aircraft using our 250 $ billion reserves, but we follow China the leader.

See

http://www.stats.gov.cn/english/newsandcomingevents/t20101021_402677638.htm

”

6. Foreign trade grew rapidly and trade surplus was reduced to some extent. The total value of imports and exports for the first three quarters of this year was US$ 2,148.7 billion, up by 37.9 percent year-on-year. The value of exports was US$ 1,134.6 billion, up by 34.0 percent, and the value of imports was US$ 1,014.0 billion, up by 42.4 percent. The trade surplus was US$ 120.6 billion, a decline of US$ 14.9 billion over the same period last year.”

Thats a lot of money employing a lot of Chinese, maybe even more than the 1 million American jobs that went to India.

From http://www.epi.org/publications/entry/bp260/

The computers, electronic equipment, and parts industries experienced the largest growth in trade deficits with China, leading with 627,700 (26%) of all jobs displaced between 2001 and 2008. As a result, the hardest hit Congressional districts were located in California and Texas, where remaining jobs in those industries are concentrated, and in North Carolina, which was hard hit by job displacement in a variety of manufacturing industries

NOTE- Thats also a very sensitive area in terms of security cyber et all

Anyways, thats all now. Thanks for the jobs Yankee boys

(written by an Indian who dislikes job losses anywhere)

 

Cisco SocialMiner

A highly simplified version of the RSS feed ic...
Image via Wikipedia

A new product from Cisco to mine social media for analytics on sentiment-

http://www.cisco.com/en/US/products/ps11349/index.html

Cisco SocialMiner is a social media customer care solution that can help you proactively respond to customers and prospects communicating through public social media networks like Twitter, Facebook, or other public forums or blogging sites. By providing social media monitoring, queuing, and workflow to organize customer posts on social media networks and deliver them to your social media customer care team, your company can respond to customers in real time using the same social network they are using.

Cisco SocialMiner provides:

  • The ability to configure multiple campaigns to search for customer postings on the public social web about your company’s products, services, or area of expertise
  • Filtering of social contacts based on preconfigured campaign filters to focus campaign searches
  • Routing of social contacts to skilled customer care representatives in the contact center or to experts in the enterprise–multiple people can work together to handle responses to customer postings through shared work queues
  • Detailed metrics for social media customer care activities, campaign reports, and team reports

With Cisco SocialMiner, your company can listen and respond to customer conversations originating in the social web. Being proactive can help your company enhance its service, improve customer loyalty, garner new customers, and protect your brand.

Table 1. Features and Benefits of Cisco SocialMiner 8.5

Feature Benefits
Product Baseline Features
Social media feeds

• Feeds are configurable sources to capture public social contacts that contain specific words, terms, or phrases.

• Feeds enable you to search for information on the public social web about your company’s products, services, or area of expertise.

• Cisco SocialMiner supports the following types of feeds:

• Facebook

• Twitter
Campaign management

• Groups feeds into campaigns to organize all posting activity related to a product category or business objective

• Produces metrics on campaign activity

• Provides the ability to configure multiple campaigns to search for customer postings on specific products or services

• Groups social contacts for handling by the social media customer care team

• Enables filtering of social contacts based on preconfigured campaign filters to focus campaign searches
Route and queue social contacts

• Enables routing of social contacts to skilled customer care representatives in the contact center

• Draws on expertise in the enterprise by allowing multiple people in the enterprise to work together to handle responses to customer postings through shared work queues

• Enables automated distribution of work to improve efficiency and effectiveness of social media engagement
Tagging

• Allows work to be routed to the appropriate team by grouping each post or social contact into different categories; for example, a post can be marked with the “customer_support” tag; this post will then appear on a customer support agent’s queue for processing
Social media customer care metrics

• Provides detailed metrics on social media customer care activities, campaign reports, and team reports

• Measures work and results

• Manages to service-level goals

• Supports brand management

• Optimizes staffing

• Includes dashboarding of social media posting activity when Cisco Unified Intelligence Center is used
Reporting for social contacts

• Provides a reporting database that can be accessed using any reporting tool, including Cisco Unified Intelligence Center

• Enables customer care management to accurately report on and track social media interactions by the contact center
OpenSocial-compliant gadgets

Representational State Transfer (REST) application programming interfaces (APIs)

• Provides flexible user interface options

• Enables extensive opportunities for customization
Optional integration with full suite of Cisco Collaboration tools

• Allows you to take advantage of the full suite of Cisco Collaboration tools, including Cisco Quad, Cisco Show and Share, and Cisco Pulse technology, to help your social media customer care team quickly find answers to help customers efficiently and effectively

• Easy to maintain with existing IT personnel
Operating Environment
Cisco Unified Computing System™(UCS) C-Series or B-Series Servers

• Requires a Cisco UCS C-Series or B-Series Server.

• Server consolidation means lower cost per server with Cisco UCS Servers.
Architecture
Scalability

• One server supports up to 30 simultaneous social media customer care users and 10,000 social contacts per hour.
Management
Cisco Unified Real-Time Monitoring Tool (RTMT)

• Operational management is enhanced through integration with the Cisco Unified RTMT, providing consistent application monitoring across Cisco Unified Communications Solutions.
Simple Network Management Protocol (SNMP)

• SNMP with an associated MIB is supported through the Cisco Voice Operating System (VOS).
Reporting
Cisco Unified Intelligence Center

• Create customizable reports of social media customer care events using Cisco Unified Intelligence Center (purchased separately).

 

 

Is 21 st century cloud computing same as 1960's time sharing

Diagram showing three main types of cloud comp...
Image via Wikipedia

and yes Prof Goodnight, cloud computing is not time sharing. (Dr J was on a roll there- bashing open source AND cloud computing in the SAME interview at http://www.cbronline.com/news/sas-ceo-says-cep-open-source-and-cloud-bi-have-limited-appeal)

What was time sharing? In the 1960’s when people had longer hair, listened to the Beatles and IBM actually owned ALL computers-

http://en.wikipedia.org/wiki/Time-sharing

or is it?

The Internet has brought the general concept of time-sharing back into popularity. Expensive corporate server farms costing millions can host thousands of customers all sharing the same common resources. As with the early serial terminals, websites operate primarily in bursts of activity followed by periods of idle time. This bursting nature permits the service to be used by many website customers at once, and none of them notice any delays in communications until the servers start to get very busy.

What is 21 st century cloud computing? Well… they are still writing papers to define it BUT http://en.wikipedia.org/wiki/Cloud_computing

Cloud computing is Web-based processing, whereby shared resources, software, and information are provided to computers and other devices (such as smartphones) on demand over the Internet.

 

 

Open Source's worst enemy is itself not Microsoft/SAS/SAP/Oracle

The decision of quality open source makers to offer their software at bargain basement prices even to enterprise customers who are used to pay prices many times more-pricing is the reason open source software is taking a long time to command respect in enterprise software.

I hate to be the messenger who brings the bad news to my open source brethren-

but their worst nightmare is not the actions of their proprietary competitors like Oracle, SAP, SAS, Microsoft ( they hate each other even more than open source )

nor the collective marketing tactics which are textbook like (but referred as Fear Uncertainty Doubt by those outside that golden quartet)- it is their own communities and their own cheap pricing.

It is community action which prevents them from offering their software by ridiculously low bargain basement prices. James Dixon, head geek and founder at Pentaho has a point when he says traditional metrics like revenue need o be adjusted for this impact in his article at http://jamesdixon.wordpress.com/2010/11/02/comparing-open-source-and-proprietary-software-markets/

But James, why offer software to enterprise customers at one tenth the next competitor- one reason is open source companies more often than not compete more with their free community version software than with big proprietary packages.

Communities including academics are used to free- hey how about paying say 1$ for each download.

There are two million R users- if say even 50 % of them  paid 1 $ as a lifetime license fee- you could sponsor enough new packages than twenty years of Google Summer of Code does right now.

Secondly, this pricing can easily be adjusted by shifting the licensing to say free for businesses less than 2 people (even for the enhanced corporate software version not just the plain vanilla community software thus further increasing the spread of the plain vanilla versions)- for businesses from 10 to 20 people offer a six month trial rather than one month trial.

– but adjust the pricing to much more realistic levels compared to competing software. Make enterprise software pay a real value.

That’s the only way to earn respect. as well as a few dollars more.

As for SAS, it is time it started ridiculing Python now that it has accepted R.

Python is even MORE powerful than R in some use cases for stat computing

Dixon’s Pentaho and the Jaspersoft/ Revolution combo are nice _ I tested both Jasper and Pentaho thanks to these remarks this week 🙂  (see slides at http://www.jaspersoft.com/sites/default/files/downloads/events/Analytics%20-Jaspersoft-SEP2010.pdf or http://www.revolutionanalytics.com/news-events/free-webinars/2010/deploying-r/index.php )

Pentaho and Jasper do give good great graphics in BI (Graphical display in BI is not a SAS forte though probably I dont know how much they cross sell JMP to BI customers- probably too much JMP is another division syndrome there)