Analytics 2011 Conference

From http://www.sas.com/events/analytics/us/

The Analytics 2011 Conference Series combines the power of SAS’s M2010 Data Mining Conference and F2010 Business Forecasting Conference into one conference covering the latest trends and techniques in the field of analytics. Analytics 2011 Conference Series brings the brightest minds in the field of analytics together with hundreds of analytics practitioners. Join us as these leading conferences change names and locations. At Analytics 2011, you’ll learn through a series of case studies, technical presentations and hands-on training. If you are in the field of analytics, this is one conference you can’t afford to miss.

Conference Details

October 24-25, 2011
Grande Lakes Resort
Orlando, FL

Analytics 2011 topic areas include:

Workflows and MyExperiment.org

Here is a great website for sharing workflows – it is called MyExperiment.org and it can also include Work flows from many software.

myExperiment currently has 4742 members270 groups1842 workflows423 files and 173 packs

Could it also include workflow from Red-R from #rstats or Enterprise Miner

Continue reading “Workflows and MyExperiment.org”

Machine Learning Contest

New Contest at http://www.ecmlpkdd2011.org/dcOverview.php

 

 

Discovery Challenge Overview

Organization | Overview | Task and DatasetsTimeline

 

General description: tasks and dataset

VideoLectures.net is a free and open access multimedia repository of video lectures, mainly of research and educational character. The lectures are given by distinguished scholars and scientists at the most important and prominent events like conferences, summer schools, workshops and science promotional events from many fields of Science. The portal is aimed at promoting science, exchanging ideas and fostering knowledge sharing by providing high quality didactic contents not only to the scientific community but also to the general public. All lectures, accompanying documents, information and links are systematically selected and classified through the editorial process taking into account also users’ comments.

The ECML-PKDD 2011 Discovery Challenge is organized in order to improve the website’s current recommender system. The challenge consists of two main tasks and a “side-by” contest. The provided data is for both of the tasks, and it is up to the contestants how it will be used for learning (building up) a recommender.

Due to the nature of the problem, each of the tasks has its own merit: task 1 simulates new-user and new- item recommendation (cold-start mode), task 2 simulates clickstream based recommendation (normal mode). Continue reading “Machine Learning Contest”

Statistical Analysis with R- by John M Quick

I was asked to be a techie reviewe for John M Quick’s new R book “Statistical Analysis with R” from Packt Publishing some months ago-(very much to my surprise I confess)-

I agreed- and technical reviewer work does take time- its like being a mid wife and there is whole team trying to get the book to birth.

Statistical Analysis with R- is a Beginner’s Guide so has nice screenshots, simple case studies, and quizzes to check recall of student/ reader. I remember struggling with the official “beginner’s guide to R” so this one is different in that it presents a story of a Chinese Army and how to use R to plan resources to fight the battle. It’s recommended especially for undergraduate courses- R need not be an elitist language- and given my experience with Asian programming acumen – I am sure it is a matter of time before high schools in India teach basic R in final years ( I learnt quite a shit load of quantum physics as compulsory topics in Indian high schools- but I guess we didnt have Jersey Shore things to do)

Congrats to author Mr John M Quick- he is doing his educational Phd from ASU- and I am sure both he and his approach to making education simple informative and fun will go places.

Only bad thing- The Name Statistical Analysis with R has atleast three other books , but I guess Google will catch up to it.

This book is here-https://www.packtpub.com/statistical-analysis-with-r-beginners-guide/book

Cisco SocialMiner

A highly simplified version of the RSS feed ic...
Image via Wikipedia

A new product from Cisco to mine social media for analytics on sentiment-

http://www.cisco.com/en/US/products/ps11349/index.html

Cisco SocialMiner is a social media customer care solution that can help you proactively respond to customers and prospects communicating through public social media networks like Twitter, Facebook, or other public forums or blogging sites. By providing social media monitoring, queuing, and workflow to organize customer posts on social media networks and deliver them to your social media customer care team, your company can respond to customers in real time using the same social network they are using.

Cisco SocialMiner provides:

  • The ability to configure multiple campaigns to search for customer postings on the public social web about your company’s products, services, or area of expertise
  • Filtering of social contacts based on preconfigured campaign filters to focus campaign searches
  • Routing of social contacts to skilled customer care representatives in the contact center or to experts in the enterprise–multiple people can work together to handle responses to customer postings through shared work queues
  • Detailed metrics for social media customer care activities, campaign reports, and team reports

With Cisco SocialMiner, your company can listen and respond to customer conversations originating in the social web. Being proactive can help your company enhance its service, improve customer loyalty, garner new customers, and protect your brand.

Table 1. Features and Benefits of Cisco SocialMiner 8.5

Feature Benefits
Product Baseline Features
Social media feeds

• Feeds are configurable sources to capture public social contacts that contain specific words, terms, or phrases.

• Feeds enable you to search for information on the public social web about your company’s products, services, or area of expertise.

• Cisco SocialMiner supports the following types of feeds:

• Facebook

• Twitter
Campaign management

• Groups feeds into campaigns to organize all posting activity related to a product category or business objective

• Produces metrics on campaign activity

• Provides the ability to configure multiple campaigns to search for customer postings on specific products or services

• Groups social contacts for handling by the social media customer care team

• Enables filtering of social contacts based on preconfigured campaign filters to focus campaign searches
Route and queue social contacts

• Enables routing of social contacts to skilled customer care representatives in the contact center

• Draws on expertise in the enterprise by allowing multiple people in the enterprise to work together to handle responses to customer postings through shared work queues

• Enables automated distribution of work to improve efficiency and effectiveness of social media engagement
Tagging

• Allows work to be routed to the appropriate team by grouping each post or social contact into different categories; for example, a post can be marked with the “customer_support” tag; this post will then appear on a customer support agent’s queue for processing
Social media customer care metrics

• Provides detailed metrics on social media customer care activities, campaign reports, and team reports

• Measures work and results

• Manages to service-level goals

• Supports brand management

• Optimizes staffing

• Includes dashboarding of social media posting activity when Cisco Unified Intelligence Center is used
Reporting for social contacts

• Provides a reporting database that can be accessed using any reporting tool, including Cisco Unified Intelligence Center

• Enables customer care management to accurately report on and track social media interactions by the contact center
OpenSocial-compliant gadgets

Representational State Transfer (REST) application programming interfaces (APIs)

• Provides flexible user interface options

• Enables extensive opportunities for customization
Optional integration with full suite of Cisco Collaboration tools

• Allows you to take advantage of the full suite of Cisco Collaboration tools, including Cisco Quad, Cisco Show and Share, and Cisco Pulse technology, to help your social media customer care team quickly find answers to help customers efficiently and effectively

• Easy to maintain with existing IT personnel
Operating Environment
Cisco Unified Computing System(UCS) C-Series or B-Series Servers

• Requires a Cisco UCS C-Series or B-Series Server.

• Server consolidation means lower cost per server with Cisco UCS Servers.
Architecture
Scalability

• One server supports up to 30 simultaneous social media customer care users and 10,000 social contacts per hour.
Management
Cisco Unified Real-Time Monitoring Tool (RTMT)

• Operational management is enhanced through integration with the Cisco Unified RTMT, providing consistent application monitoring across Cisco Unified Communications Solutions.
Simple Network Management Protocol (SNMP)

• SNMP with an associated MIB is supported through the Cisco Voice Operating System (VOS).
Reporting
Cisco Unified Intelligence Center

• Create customizable reports of social media customer care events using Cisco Unified Intelligence Center (purchased separately).

 

 

Red R 1.8- Pretty GUI

Red R 1.8 has been compiled and is available for download.

If you have seen Red R, well it resembles software like Enterprise Miner or Rapid Miner in the visual sense as it basically has a work-flow style of showing and setting up data analysis.

I played a bit with it, and this version is a definite improvement over the last ones.- Here is one more really groovy GUI for R- and it’s quite professionally done.

And a Youtube tutorial as well

Take a bow- Kyle and Anup- nice coding indeed.