Predictive Analytics World March2011 SF

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Message from PAWCON-

 

Predictive Analytics World, Mar 14-15 2011, San Francisco, CA

More info: pawcon.com/sanfrancisco

Agenda at-a-glance: pawcon.com/sanfrancisco/2011/agenda_overview.php

PAW’s San Francisco 2011 program is the richest and most diverse yet, including over 30 sessions across two tracks – an “All Audiences” and an “Expert/Practitioner” track — so you can witness how predictive analytics is applied at Bank of America, Bank of the West, Best Buy, CA State Automobile Association, Cerebellum Capital, Chessmetrics, Fidelity, Gaia Interactive, GE Capital, Google, HealthMedia, Hewlett Packard, ICICI Bank (India), MetLife, Monster.com, Orbitz, PayPal/eBay, Richmond, VA Police Dept, U. of Melbourne, Yahoo!, YMCA, and a major N. American telecom, plus insights from projects for Anheiser-Busch, the SSA, and Netflix.

PAW’s agenda covers hot topics and advanced methods such as uplift modeling (net lift), ensemble models, social data (6 sessions on this), search marketing, crowdsourcing, blackbox trading, fraud detection, risk management, survey analysis, and other innovative applications that benefit organizations in new and creative ways.

Predictive Analytics World is the only conference of its kind, delivering vendor-neutral sessions across verticals such as banking, financial services, e-commerce, education, government, healthcare, high technology, insurance, non-profits, publishing, social gaming, retail and telecommunications

And PAW covers the gamut of commercial applications of predictive analytics, including response modeling, customer retention with churn modeling, product recommendations, fraud detection, online marketing optimization, human resource decision-making, law enforcement, sales forecasting, and credit scoring.

WORKSHOPS. PAW also features pre- and post-conference workshops that complement the core conference program. Workshop agendas include advanced predictive modeling methods, hands-on training and enterprise decision management.

More info: pawcon.com/sanfrancisco

Agenda at-a-glance: pawcon.com/sanfrancisco/2011/agenda_overview.php

Be sure to register by Dec 7 for the Super Early Bird rate (save $400):
pawcon.com/sanfrancisco/register.php

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PAWCON -This week in London

Watch out for the twitter hash news on PAWCON and the exciting agenda lined up. If your in the City- you may want to just drop in

http://www.predictiveanalyticsworld.com/london/2010/agenda.php#day1-7

Disclaimer- PAWCON has been a blog partner with Decisionstats (since the first PAWCON ). It is vendor neutral and features open source as well proprietary software, as well case studies from academia and Industry for a balanced view.

 

Little birdie told me some exciting product enhancements may be in the works including a not yet announced R plugin 😉 and the latest SAS product using embedded analytics and Dr Elder’s full day data mining workshop.

Citation-

http://www.predictiveanalyticsworld.com/london/2010/agenda.php#day1-7

Monday November 15, 2010
All conference sessions take place in Edward 5-7

8:00am-9:00am

Registration, Coffee and Danish
Room: Albert Suites


9:00am-9:50am

Keynote
Five Ways Predictive Analytics Cuts Enterprise Risk

All business is an exercise in risk management. All organizations would benefit from measuring, tracking and computing risk as a core process, much like insurance companies do.

Predictive analytics does the trick, one customer at a time. This technology is a data-driven means to compute the risk each customer will defect, not respond to an expensive mailer, consume a retention discount even if she were not going to leave in the first place, not be targeted for a telephone solicitation that would have landed a sale, commit fraud, or become a “loss customer” such as a bad debtor or an insurance policy-holder with high claims.

In this keynote session, Dr. Eric Siegel will reveal:

  • Five ways predictive analytics evolves your enterprise to reduce risk
  • Hidden sources of risk across operational functions
  • What every business should learn from insurance companies
  • How advancements have reversed the very meaning of fraud
  • Why “man + machine” teams are greater than the sum of their parts for
  • enterprise decision support

 

Speaker: Eric Siegel, Ph.D., Program Chair, Predictive Analytics World

Top of this page ] [ Agenda overview ]


IBM9:50am-10:10am

Platinum Sponsor Presentation
The Analytical Revolution

The algorithms at the heart of predictive analytics have been around for years – in some cases for decades. But now, as we see predictive analytics move to the mainstream and become a competitive necessity for organisations in all industries, the most crucial challenges are to ensure that results can be delivered to where they can make a direct impact on outcomes and business performance, and that the application of analytics can be scaled to the most demanding enterprise requirements.

This session will look at the obstacles to successfully applying analysis at the enterprise level, and how today’s approaches and technologies can enable the true “industrialisation” of predictive analytics.

Speaker: Colin Shearer, WW Industry Solutions Leader, IBM UK Ltd

Top of this page ] [ Agenda overview ]


Deloitte10:10am-10:20am

Gold Sponsor Presentation
How Predictive Analytics is Driving Business Value

Organisations are increasingly relying on analytics to make key business decisions. Today, technology advances and the increasing need to realise competitive advantage in the market place are driving predictive analytics from the domain of marketers and tactical one-off exercises to the point where analytics are being embedded within core business processes.

During this session, Richard will share some of the focus areas where Deloitte is driving business transformation through predictive analytics, including Workforce, Brand Equity and Reputational Risk, Customer Insight and Network Analytics.

Speaker: Richard Fayers, Senior Manager, Deloitte Analytical Insight

Top of this page ] [ Agenda overview ]


10:20am-10:45am

Break / Exhibits
Room: Albert Suites


10:45am-11:35am
Healthcare
Case Study: Life Line Screening
Taking CRM Global Through Predictive Analytics

While Life Line is successfully executing a US CRM roadmap, they are also beginning this same evolution abroad. They are beginning in the UK where Merkle procured data and built a response model that is pulling responses over 30% higher than competitors. This presentation will give an overview of the US CRM roadmap, and then focus on the beginning of their strategy abroad, focusing on the data procurement they could not get anywhere else but through Merkle and the successful modeling and analytics for the UK.

Speaker: Ozgur Dogan, VP, Quantitative Solutions Group, Merkle Inc.

Speaker: Trish Mathe, Life Line Screening

Top of this page ] [ Agenda overview ]


11:35am-12:25pm
Open Source Analytics; Healthcare
Case Study: A large health care organization
The Rise of Open Source Analytics: Lowering Costs While Improving Patient Care

Rapidminer and R were the number 1 and 2 in this years annual KDNuggets data mining tool usage poll, followed by Knime on place 4 and Weka on place 6. So what’s going on here? Are these open source tools really that good or is their popularity strongly correlated with lower acquisition costs alone? This session answers these questions based on a real world case for a large health care organization and explains the risks & benefits of using open source technology. The final part of the session explains how these tools stack up against their traditional, proprietary counterparts.

Speaker: Jos van Dongen, Associate & Principal, DeltIQ Group

Top of this page ] [ Agenda overview ]


12:25pm-1:25pm

Lunch / Exhibits
Room: Albert Suites


1:25pm-2:15pm
Keynote
Thought Leader:
Case Study: Yahoo! and other large on-line e-businesses
Search Marketing and Predictive Analytics: SEM, SEO and On-line Marketing Case Studies

Search Engine Marketing is a $15B industry in the U.S. growing to double that number over the next 3 years. Worldwide the SEM market was over $50B in 2010. Not only is this a fast growing area of marketing, but it is one that has significant implications for brand and direct marketing and is undergoing rapid change with emerging channels such as mobile and social. What is unique about this area of marketing is a singularly heavy dependence on analytics:

 

  • Large numbers of variables and options
  • Real-time auctions/bids and a need to adjust strategies in real-time
  • Difficult optimization problems on allocating spend across a huge number of keywords
  • Fast-changing competitive terrain and heavy competition on the obvious channels
  • Complicated interactions between various channels and a large choice of search keyword expansion possibilities
  • Profitability and ROI analysis that are complex and often challenging

 

The size of the industry, its growing importance in marketing, its upcoming role in Mobile Advertising, and its uniquely heavy reliance on analytics makes it particularly interesting as an area for predictive analytics applications. In this session, not only will hear about some of the latest strategies and techniques to optimize search, you will hear case studies that illustrate the important role of analytics from industry practitioners.

Speaker: Usama Fayyad, , Ph.D., CEO, Open Insights

Top of this page ] [ Agenda overview ]


SAS2:15pm-2:35pm

Platinum Sponsor Presentation
Creating a Model Factory Using in-Database Analytics

With the ever-increasing number of analytical models required to make fact-based decisions, as well as increasing audit compliance regulations, it is more important than ever that these models can be created, monitored, retuned and deployed as quickly and automatically as possible. This paper, using a case study from a major financial organisation, will show how organisations can build a model factory efficiently using the latest SAS technology that utilizes the power of in-database processing.

Speaker: John Spooner, Analytics Specialist, SAS (UK)

Top of this page ] [ Agenda overview ]


2:35pm-2:45pm

Session Break
Room: Albert Suites


2:45pm-3:35pm

Retail
Case Study: SABMiller
Predictive Analytics & Global Marketing Strategy

Over the last few years SABMiller plc, the second largest brewing company in the world operating in 70 countries, has been systematically segmenting its markets in different countries globally in order optimize their portfolio strategy & align it to their long term country specific growth strategy. This presentation talks about the overall methodology followed and the challenges that had to be overcome both from a technical as well as from a change management stand point in order to successfully implement a standard analytics approach to diverse markets and diverse business positions in a highly global setting.

The session explains how country specific growth strategies were converted to objective variables and consumption occasion segments were created that differentiated the market effectively by their growth potential. In addition to this the presentation will also provide a discussion on issues like:

  • The dilemmas of static vs. dynamic solutions and standardization vs. adaptable solutions
  • Challenges in acceptability, local capability development, overcoming implementation inertia, cost effectiveness, etc
  • The role that business partners at SAB and analytics service partners at AbsolutData together play in providing impactful and actionable solutions

 

Speaker: Anne Stephens, SABMiller plc

Speaker: Titir Pal, AbsolutData

Top of this page ] [ Agenda overview ]


3:35pm-4:25pm

Retail
Case Study: Overtoom Belgium
Increasing Marketing Relevance Through Personalized Targeting

 

Since many years, Overtoom Belgium – a leading B2B retailer and division of the French Manutan group – focuses on an extensive use of CRM. In this presentation, we demonstrate how Overtoom has integrated Predictive Analytics to optimize customer relationships. In this process, they employ analytics to develop answers to the key question: “which product should we offer to which customer via which channel”. We show how Overtoom gained a 10% revenue increase by replacing the existing segmentation scheme with accurate predictive response models. Additionally, we illustrate how Overtoom succeeds to deliver more relevant communications by offering personalized promotional content to every single customer, and how these personalized offers positively impact Overtoom’s conversion rates.

Speaker: Dr. Geert Verstraeten, Python Predictions

Top of this page ] [ Agenda overview ]


4:25pm-4:50pm

Break / Exhibits
Room: Albert Suites


4:50pm-5:40pm
Uplift Modelling:
Case Study: Lloyds TSB General Insurance & US Bank
Uplift Modelling: You Should Not Only Measure But Model Incremental Response

Most marketing analysts understand that measuring the impact of a marketing campaign requires a valid control group so that uplift (incremental response) can be reported. However, it is much less widely understood that the targeting models used almost everywhere do not attempt to optimize that incremental measure. That requires an uplift model.

This session will explain why a switch to uplift modelling is needed, illustrate what can and does go wrong when they are not used and the hugely positive impact they can have when used effectively. It will also discuss a range of approaches to building and assessing uplift models, from simple basic adjustments to existing modelling processes through to full-blown uplift modelling.

The talk will use Lloyds TSB General Insurance & US Bank as a case study and also illustrate real-world results from other companies and sectors.

 

Speaker: Nicholas Radcliffe, Founder and Director, Stochastic Solutions

Top of this page ] [ Agenda overview ]


5:40pm-6:30pm

Consumer services
Case Study: Canadian Automobile Association and other B2C examples
The Diminishing Marginal Returns of Variable Creation in Predictive Analytics Solutions

 

Variable Creation is the key to success in any predictive analytics exercise. Many different approaches are adopted during this process, yet there are diminishing marginal returns as the number of variables increase. Our organization conducted a case study on four existing clients to explore this so-called diminishing impact of variable creation on predictive analytics solutions. Existing predictive analytics solutions were built using our traditional variable creation process. Yet, presuming that we could exponentially increase the number of variables, we wanted to determine if this added significant benefit to the existing solution.

Speaker: Richard Boire, BoireFillerGroup

Top of this page ] [ Agenda overview ]


6:30pm-7:30pm

Reception / Exhibits
Room: Albert Suites


Tuesday November 16, 2010
All conference sessions take place in Edward 5-7

8:00am-9:00am

Registration, Coffee and Danish
Room: Albert Suites


9:00am-9:55am
Keynote
Multiple Case Studies: Anheuser-Busch, Disney, HP, HSBC, Pfizer, and others
The High ROI of Data Mining for Innovative Organizations

Data mining and advanced analytics can enhance your bottom line in three basic ways, by 1) streamlining a process, 2) eliminating the bad, or 3) highlighting the good. In rare situations, a fourth way – creating something new – is possible. But modern organizations are so effective at their core tasks that data mining usually results in an iterative, rather than transformative, improvement. Still, the impact can be dramatic.

Dr. Elder will share the story (problem, solution, and effect) of nine projects conducted over the last decade for some of America’s most innovative agencies and corporations:

    Streamline:

  • Cross-selling for HSBC
  • Image recognition for Anheuser-Busch
  • Biometric identification for Lumidigm (for Disney)
  • Optimal decisioning for Peregrine Systems (now part of Hewlett-Packard)
  • Quick decisions for the Social Security Administration
    Eliminate Bad:

  • Tax fraud detection for the IRS
  • Warranty Fraud detection for Hewlett-Packard
    Highlight Good:

  • Sector trading for WestWind Foundation
  • Drug efficacy discovery for Pharmacia & UpJohn (now Pfizer)

Moderator: Eric Siegel, Program Chair, Predictive Analytics World

Speaker: John Elder, Ph.D., Elder Research, Inc.

Also see Dr. Elder’s full-day workshop

 

Top of this page ] [ Agenda overview ]


9:55am-10:30am

Break / Exhibits
Room: Albert Suites


10:30am-11:20am
Telecommunications
Case Study: Leading Telecommunications Operator
Predictive Analytics and Efficient Fact-based Marketing

The presentation describes what are the major topics and issues when you introduce predictive analytics and how to build a Fact-Based marketing environment. The introduced tools and methodologies proved to be highly efficient in terms of improving the overall direct marketing activity and customer contact operations for the involved companies. Generally, the introduced approaches have great potential for organizations with large customer bases like Mobile Operators, Internet Giants, Media Companies, or Retail Chains.

Main Introduced Solutions:-Automated Serial Production of Predictive Models for Campaign Targeting-Automated Campaign Measurements and Tracking Solutions-Precise Product Added Value Evaluation.

Speaker: Tamer Keshi, Ph.D., Long-term contractor, T-Mobile

Speaker: Beata Kovacs, International Head of CRM Solutions, Deutsche Telekom

Top of this page ] [ Agenda overview ]


11:20am-11:25am

Session Changeover


11:25am-12:15pm
Thought Leader
Nine Laws of Data Mining

Data mining is the predictive core of predictive analytics, a business process that finds useful patterns in data through the use of business knowledge. The industry standard CRISP-DM methodology describes the process, but does not explain why the process takes the form that it does. I present nine “laws of data mining”, useful maxims for data miners, with explanations that reveal the reasons behind the surface properties of the data mining process. The nine laws have implications for predictive analytics applications: how and why it works so well, which ambitions could succeed, and which must fail.

 

Speaker: Tom Khabaza, khabaza.com

 

Top of this page ] [ Agenda overview ]


12:15pm-1:30pm

Lunch / Exhibits
Room: Albert Suites


1:30pm-2:25pm
Expert Panel: Kaboom! Predictive Analytics Hits the Mainstream

Predictive analytics has taken off, across industry sectors and across applications in marketing, fraud detection, credit scoring and beyond. Where exactly are we in the process of crossing the chasm toward pervasive deployment, and how can we ensure progress keeps up the pace and stays on target?

This expert panel will address:

  • How much of predictive analytics’ potential has been fully realized?
  • Where are the outstanding opportunities with greatest potential?
  • What are the greatest challenges faced by the industry in achieving wide scale adoption?
  • How are these challenges best overcome?

 

Panelist: John Elder, Ph.D., Elder Research, Inc.

Panelist: Colin Shearer, WW Industry Solutions Leader, IBM UK Ltd

Panelist: Udo Sglavo, Global Analytic Solutions Manager, SAS

Panel moderator: Eric Siegel, Ph.D., Program Chair, Predictive Analytics World


2:25pm-2:30pm

Session Changeover


2:30pm-3:20pm
Crowdsourcing Data Mining
Case Study: University of Melbourne, Chessmetrics
Prediction Competitions: Far More Than Just a Bit of Fun

Data modelling competitions allow companies and researchers to post a problem and have it scrutinised by the world’s best data scientists. There are an infinite number of techniques that can be applied to any modelling task but it is impossible to know at the outset which will be most effective. By exposing the problem to a wide audience, competitions are a cost effective way to reach the frontier of what is possible from a given dataset. The power of competitions is neatly illustrated by the results of a recent bioinformatics competition hosted by Kaggle. It required participants to pick markers in HIV’s genetic sequence that coincide with changes in the severity of infection. Within a week and a half, the best entry had already outdone the best methods in the scientific literature. This presentation will cover how competitions typically work, some case studies and the types of business modelling challenges that the Kaggle platform can address.

Speaker: Anthony Goldbloom, Kaggle Pty Ltd

Top of this page ] [ Agenda overview ]


3:20pm-3:50pm

Breaks /Exhibits
Room: Albert Suites


3:50pm-4:40pm
Human Resources; e-Commerce
Case Study: Naukri.com, Jeevansathi.com
Increasing Marketing ROI and Efficiency of Candidate-Search with Predictive Analytics

InfoEdge, India’s largest and most profitable online firm with a bouquet of internet properties has been Google’s biggest customer in India. Our team used predictive modeling to double our profits across multiple fronts. For Naukri.com, India’s number 1 job portal, predictive models target jobseekers most relevant to the recruiter. Analytical insights provided a deeper understanding of recruiter behaviour and informed a redesign of this product’s recruiter search functionality. This session will describe how we did it, and also reveal how Jeevansathi.com, India’s 2nd-largest matrimony portal, targets the acquisition of consumers in the market for marriage.

 

Speaker: Suvomoy Sarkar, Chief Analytics Officer, HT Media & Info Edge India (parent company of the two companies above)

 

Top of this page ] [ Agenda overview ]


4:40pm-5:00pm
Closing Remarks

Speaker: Eric Siegel, Ph.D., Program Chair, Predictive Analytics World

Top of this page ] [ Agenda overview ]


Wednesday November 17, 2010

Full-day Workshop
The Best and the Worst of Predictive Analytics:
Predictive Modeling Methods and Common Data Mining Mistakes

Click here for the detailed workshop description

  • Workshop starts at 9:00am
  • First AM Break from 10:00 – 10:15
  • Second AM Break from 11:15 – 11:30
  • Lunch from 12:30 – 1:15pm
  • First PM Break: 2:00 – 2:15
  • Second PM Break: 3:15 – 3:30
  • Workshop ends at 4:30pm

Speaker: John Elder, Ph.D., CEO and Founder, Elder Research, Inc.

 

Scoring SAS and SPSS Models in the cloud

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An announcement from Zementis and Predixion Software– about using cloud computing for scoring models using PMML. Note R has a PMML package as well which is used by Rattle, data mining GUI for exporting models.

Source- http://www.marketwatch.com/story/predixion-software-introduces-new-product-to-run-sas-and-spss-predictive-models-in-the-cloud-2010-10-19?reflink=MW_news_stmp

——————————————————————————————————–

ALISO VIEJO, Calif., Oct 19, 2010 (BUSINESS WIRE) — Predixion Software today introduced Predixion PMML Connexion(TM), an interface that provides Predixion Insight(TM), the company’s low-cost, self-service in the cloud predictive analytics solution, direct and seamless access to SAS, SPSS (IBM) and other predictive models for use by Predixion Insight customers. Predixion PMML Connexion enables companies to leverage their significant investments in legacy predictive analytics solutions at a fraction of the cost of conventional licensing and maintenance fees.

The announcement was made at the Predictive Analytics World conference in Washington, D.C. where Predixion also announced a strategic partnership with Zementis, Inc., a market leader in PMML-based solutions. Zementis is exhibiting in Booth #P2.

The Predictive Model Markup Language (PMML) standard allows for true interoperability, offering a mature standard for moving predictive models seamlessly between platforms. Predixion has fully integrated this PMML functionality into Predixion Insight, meaning Predixion Insight users can now effortlessly import PMML-based predictive models, enabling information workers to score the models in the cloud from anywhere and publish reports using Microsoft Excel(R) and SharePoint(R). In addition, models can also be written back into SAS, SPSS and other platforms for a truly collaborative, interoperable solution.

“Predixion’s investment in this PMML interface makes perfect business sense as the lion’s share of the models in existence today are created by the SAS and SPSS platforms, creating compelling opportunity to leverage existing investments in predictive and statistical models on a low-cost cloud predictive analytics platform that can be fed with enterprise, line of business and cloud-based data,” said Mike Ferguson, CEO of Intelligent Business Strategies, a leading analyst and consulting firm specializing in the areas of business intelligence and enterprise business integration. “In this economy, Predixion’s low-cost, self-service predictive analytics solutions might be welcome relief to IT organizations chartered with quickly adding additional applications while at the same time cutting costs and staffing.”

“We are pleased to be partnering with Zementis, truly a PMML market leader and innovator,” said Predixion CEO Simon Arkell. “To allow any SAS or SPSS customer to immediately score any of their predictive models in the cloud from within Predixion Insight, compare those models to those created by Predixion Insight, and share the results within Excel and Sharepoint is an exciting step forward for the industry. SAS and SPSS customers are fed up with the high prices they must pay for their business users just to access reports generated by highly skilled PhDs who are burdened by performing routine tasks and thus have become a massive bottleneck. That frustration is now a thing of the past because any information worker can now unlock the power of predictive analytics without relying on experts — for a fraction of the cost and from anywhere they can connect to the cloud,” Arkell said.

Dr. Michael Zeller, Zementis CEO, added, “Our mission is to significantly shorten the time-to-market for predictive models in any industry. We are excited to be contributing to Predixion’s self-service, cloud-based predictive analytics solution set.”

About Predixion Software

Predixion Software develops and markets collaborative predictive analytics solutions in the public and private cloud. Predixion enables self-service predictive analytics, allowing customers to use and analyze large amounts of data to make actionable decisions, all within the familiar environment of Excel and PowerPivot. Predixion customers are achieving immediate results across a multitude of industries including: retail, finance, healthcare, marketing, telecommunications and insurance/risk management.

Predixion Software is headquartered in Aliso Viejo, California with development offices in Redmond, Washington. The company has venture capital backing from established investors including DFJ Frontier, Miramar Venture Partners and Palomar Ventures. For more information please contact us at 949-330-6540, or visit us atwww.predixionsoftware.com.

About Zementis

Zementis, Inc. is a leading software company focused on the operational deployment and integration of predictive analytics and data mining solutions. Its ADAPA(R) decision engine successfully bridges the gap between science and engineering. ADAPA(R) was designed from the ground up to benefit from open standards and to significantly shorten the time-to-market for predictive models in any industry. For more information, please visit www.zementis.com.

 

Interview John F Moore CEO The Lab

Social Media Landscape

Here is an interview with John F Moore, social media adviser,technologist and founder and CEO of The Lab.

Ajay-  The internet seems to be crowded by social media experts with everyone who spends a lot of time on the internet claiming to be one? How  does a small business owner on a budget distinguish for the correct value proposition that social media can give them. 

John- You’re right.  It seems like everytime I turn around I bump into more social media “experts”.  The majority of these self-proclaimed experts are not adding a great deal of value.  When looking to spend money for help ask the person a few questions about their approach. Things you should be hearing include:

  • The expert should be seeking to fully understand your business, your goals, your available resources, etc..
  • The expert should be seeking to understand current management thinking about social media and related technologies.

If the expert is purely focused on tools they are the wrong person.  Your solution may require tools alone but they cannot know this without first understanding your business.

Ajay- Facebook has 600 million people, with people preferring to play games and connect to old acquaintances rather than use social media for tangible career or business benefit..

John- People are definitely spending time playing games, looking at photos, and catching up with old friends.  However, there are many businesses seeing real value from Facebook (primarily by tying it into their e-mail marketing and using coupons and other incentives).  For example, I recently shared a small case study (http://thejohnfmoore.com/2010/10/07/email-social-media-and-coupons-makes-the-cfo-smile/) where a small pet product company achieved a 22% bump in monthly revenue by combining Facebook and coupons together.  In fact,45% of this bump in revenue came from new clients.  Customer acquisition and increased revenue were accomplished by using Facebook for their business.
Ajay-  How does a new social media convert (individual) go on selecting communities to join (Facebook,Twitter,Linkedin,Ning, Ping,Orkut, Empire Avenue etc etc.
How does a small business owner take the same decision.

John- It always starts with taking the time to define your goals and then determine how much time and effort you are willing to invest.  For example:
  • LinkedIn. A must have for individuals as it is one of the key social networking communities for professional networking.  Individuals should join groups that are relevant to their career and invest an hour a week.  Businesses should ensure they have a business profile completed and up to date.
  • Facebook can be a challenge for anyone trying to walk the personal/professional line.  However, from a business standpoint you should be creating a Facebook page that you can use to compliment your other marketing channels.
  • Twitter.  It is a great network to learn of, to meet, and to interact with people from around the world.  I have met thousands of interesting people, many of which I have had the pleasure to meet with in real life.  Businesses need to invest in listening on twitter to determine if their customers (current or potential) or competitors are already there discussing them, their marketplace, or their offerings.
In all cases I would encourage businesses to setup social media accounts on LinkedIn, Facebook, Twitter, YouTube, and Flickr.  You want to ensure your brand is protected by owning these accounts and ensuring at least the base information is accurate.
Ajay- Name the top 5 points that you think make a social media community successful.  What are the top 5 points for a business to succeed in their social media strategy.

John-
  • Define your goals up front.  Understand why you are building a community and keep this goal in mind.
  • Provide education.  Ideally you want to become a thought leader in your space, the trusted resource that people can turn to even if they are not using your product or services today.
  • Be honest.  We all make mistakes.  When you do, be honest with your community and engage them in any fall-out that may be coming out of your mistake.
  • Listen to them.  Use platforms like BubbleIdeas to gather feedback on what your community is looking for from the relationship.
  • Measure.  Are you on track with your goals?  Do your goals need to change?
Ajay- What is the unique value proposition that “The Lab” offers

John- The Lab understands the strategic importance of leveraging social media, management and leadership best practices, and our understanding of local government and small and medium business to help people in these areas achieve their goals.  Too many consultants come to the table with a predefined solution that really misses the mark as it lacks understanding of the client’s goals.
Ajay-  What is “CityCamp in Boston” all about.

John- CityCamp is a FREE unconference focused on innovation for municipal governments and community organizations (http://www.citycampboston.org/what-is-citycamp-boston/).  It brings together politicians, local municipal employees, citizens, vendors, developers, and journalist to build a common understanding of local government challenges and then works to deliver measurable outcomes following the event.  The key is the focus on change management, driving change as opposed to just in the moment education.
Biography-

John F Moore is the Founder and CEO of The Lab (http://thelabinboston.com).  John has experience working with local governments and small and medium business owners to achieve their goals.  His experience with social media strategies, CRM, and a plethora of other solutions provides immense value to all of our clients.   He has built engineering organizations, learned sales and marketing, run customer service teams, and built and executed strategies for social media thought leadership and branding.  He is also a prolific blogger as you can see by checking out his blog at http://thejohnfmoore.com.

Bruno Aziza, Microsoft Global BI Lead joins PAW Keynote

By Richard Wheeler (Zephyris) 2007. Lambda rep...
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An interesting development, Bruno Aziza, Director, Worldwide Strategy Lead, Business Intelligence, Microsoft has joined Predictive Analytics World as a keynote speaker.

http://www.predictiveanalyticsworld.com/dc/2010/agenda.php#day2-2

Keynote
Predictive Analytics and Business Performance

In this session, Bruno Aziza will discuss the challenges organizations face with Analytics and Performance. This participative session will provide first-hand accounts from Fortune 500 companies who are winning by building accountability, intelligence, and informed decision-making into their organizational DNA.

Speaker: Bruno Aziza, Director, Worldwide Strategy Lead, Business Intelligence, Microsoft

Some info about Mr Aziza,

http://www.predictiveanalyticsworld.com/dc/2010/speakers.php#aziza

Bruno Aziza, Director, Worldwide Strategy Lead, Business Intelligence,Microsoft

Bruno AzizaBruno Aziza is a recognized authority on Strategy Execution, Business Intelligence and Information Management. He is the co-author of best-selling book, “Drive Business Performance: Enabling a Culture of Intelligent Execution” and a Fellow at the Advanced Performance Institute, a world-leading and independent advisory group specialized in organizational performance. Drs. Kaplan & Norton, of Balanced Scorecard fame, praise Aziza for moving “the field of performance management forward in important new directions.”

Aziza’s work has been featured in publications across North America, Europe and Asia such as Business Finance magazine, Intelligent Enterprise, CRM magazine and others.

Aziza has held management positions at Apple Inc.Business Objects (SAP), AppStream(Symantec) and Decathlon SA. He currently works on Microsoft Business Intelligence go-to-market strategy and execution for partners, services, sales and marketing. Aziza lives in Seattle with his family and enjoys sports and travelling.

He regularly provides views on leadership and performance on the SuccessFactors thought leader Network , the CIO Network and Forbes Magazine. Aziza is the host ofBizIntelligence.TV – a leading weekly show on Business Intelligence and Analytics. An award-winning speaker, Aziza frequently keynotes international events and has shared the stage with executives and thought leaders such as Dr. Kaplan. Aziza’s biggest crowd to date is 5,000 people.

Follow or contact Bruno via:
•Twitter @ http://twitter.com/brunoaziza
•Facebook @ http://tinyurl.com/bruno-on-facebook
•Linkedin @ http://www.linkedin.com/in/brunoaziza
•YouTube @ http://tinyurl.com/bruno-on-tv
•Kindle blog @ http://tinyurl.com/culture-blog
•Forbes blog @ http://tinyurl.com/culture-blog

That makes it an interesting Pow Wow between the big players at the conference Oracle,SAP, IBM, SAS and now MS –all seem to be there.

Truly a Predictive Analytics World.

 

BI Software

Here is the brand new release from Jaspersoft at a groovy price of 9000$. Somebody stop these guys!

It’s a great company to watch for buyouts as well- given their expertise in REPORTING and clientele- especially for anyone looking to im prove thier standing in both open source world and reporting software branding.

From AOL owned Arrogantion’s site http://www.crunchbase.com/company/jaspersoft

 

Total $24.5M
Series D, 8/07 1
Scale Venture Partners
SAP Ventures
Doll Capital Management
Partech International
Morgenthaler Ventures
$12M
Unattributed, 12/08 2
Adams Street Partners
Red Hat
Morgenthaler Ventures
Doll Capital Management
Partech International

 

 

The news-

Announcing JasperReports Server Professional

More Resources

Webinar: Introducing JasperReports Server Professional

Thursday October 14

In this live webinar, learn how a new solution from Jaspersoft combines the world’s favorite reporting server with powerful, mature report server functionality—for about 80% less.

  • Date: Thu, Oct 14
  • Time: 10:00 AM PDT
  • Duration: 60 minutes

The World’s Most Powerful and Affordable Reporting Server

Limited Time Introductory Offer: Starting from $9,000 (restrictions apply)

JasperReports Server is the recommended product for organizations requiring an affordable reporting solution for interactive, operational, and production-based reporting. Deployed as a standalone reporting server or integrated inside another application, JasperReports Server is a flexible, powerful, interactive reporting environment for small or large enterprises.

Powered by the world’s most popular reporting tools in JasperReports and iReport, developers and users can take advantage of more interactivity, security, and scheduling of their reports.

Key Benefits:

  • Affordable: Unlimited reports for unlimited users starting at $9,000
  • Powerful: Report scheduling and distribution to 1,000s of users on a single server
  • Flexible: Web service architecture simplifies application integration
  • Secure: Centralized repository authenticates report access
  • Interactive: Easy to interact, self-serve parameterized-based reports
  • Visual appeal: Flash-based charts and maps engage users and enhance applications
  • Open: Access to any data source including relational, XML, Hibernate, EJB, POJO, and custom

 

Speaking of videos -here is a great video on BI from good ol Tennessee-a great 27 min tutorial on BI for newbies

 

Interesting Interview with Quentin G,AsterData

Here is an interesting interview with Quentin G, CEO AsterData, Marketing trumpeting aside apart-the insights on the whats next vision thing are quite good.

Sourcehttp://www.arnoldit.com/search-wizards-speak/aster-data.html

As you look down the road, what are the three major challenges you see for vendors who keep trying to solve big data and other “now” problems with old tools?

Old tools and traditional architectures cannot scale effectively to handle massive data volumes that reach 100’s of terabytes nor can they effectively process large data volumes in a high performance manner. Further, they are restricted to what SQL querying allows. The three challenges I have noted are:

First, performance, specifically, poor performance on large data volumes and heavy workloads: The pre-existing systems rely on storing data in a traditional DBMS or data warehouse and then extracting a sample of data to a separate processing tier. This greatly restricts data insights and analytics as only a sample of data is analyzed and understood.  As more data is stored in these systems they suffer from performance degradation as more users try to access the system concurrently. Additionally moving masses of data out of the traditional DBMS to a separate processing tier adds latency and slows down analytics and response times. This pre-existing architecture greatly limits performance especially as data sizes grow.

Second, limited analytics: Pre-existing systems rely mostly on SQL for data querying and analysis. SQL poses several limitations and is not suited for ad hoc querying, deep data exploration and a range of other analytics. MapReduce overcomes the limitations of SQL and SQL-MapReduce in particular opens up a new class of analytics that cannot be achieved with SQL alone.

And, third, limitations of types of data that can be stored and analyzed: Traditional systems are not designed for non-relational or unstructured data. New solutions such as Aster Data’s are designed from the ground up to handle both relational and non-relational data. Organizations want to store and process a range of data types and do this in a single platform. New solutions allow for different data types to be handled in a single platform whereas pre-existing architectures and solutions are specialized around a single data type or format – this restricts the diversity of analytics that can be performed on these systems.

Read the whole interview at –http://www.arnoldit.com/search-wizards-speak/aster-data.html

Speaking of which- there is a new webinar by Merv Adrian (interview on Decisionstats) and Colin White-

 

http://now.eloqua.com/es.asp?s=1015&e=1862&elq=9ec9b73872e849b88d2943cca920acda

and from the famous AOL website- a profile of AsterData’s money flow which kind of hints at an IPO two years onwards-

http://www.crunchbase.com/company/aster-data-systems