Hacking Hackers

This is a ten step program to fight hacking attacks. You may or may not choose to ignore it, laugh at it, or ponder on it.

1) Internet security is a billion dollar business which will only grow in size as cloud computing approaches. Pioneers in providing security will earn considerable revenue like McAffee  , Norton did in the PC era. Incidentally it also means the consulting/partner group that is willing to work with virtual workers and virtual payments to offshore consultants.

2) Industrial espionage has existed from the days the West stole Gunpowder and Silk formula from China (and China is now doing the same to its software). The company and country will the best hackers will win. Keep your team motivated mate, or it is very easy for them to defect to the other side of the (cyber) wall.

3) When 2 billion people have access to internet the number of hackers will grow in number and quality much more rapidly than when only 100 million people across the world had access. Thanks to Google Translate, Paypal, Skype video Call, Tor Project, and Google Voice i can and have collaborative with hackers almost in all geographies. You can only imagine what the black hats are doing.

4) Analyzing hackers is like reading Chinese Tea Leaves. If you have experienced analysts, you will slip up. recruit the hackers in the dormitory before China recruits them using Lulz Security as a bogus cover. or USA recruits them as cover for spreading democracy in the Arab countries.

5) get your website audited for security breaches. sponsor a hack my website contest. before someone else does it for you.

6) Fighting hackers was always tough. But now we have part time hackers , people with perfectly respectable jobs who look like Mr Andersen and hack like Neo from the Matrix. Every kid once wanted to be a firefighter. Every geek dreams  of the one ultimate hack.

7) if you cant beat hackers, join them.

8) the more machine data is generated, the more you need external experts and newer software interfaces. Investing in open data, datasets is good. Keeping Bradley manning naked in his cell is bad. ignore the bad PR at your own cost.

9) Stop blaming China for every hack attack. You are a techie not a politician

10) Hack hard. Hack well. If someone hacks you, you will need to hack them off offensively unless you just want to be an easy mark for the rest of your lives. Counter -hacking expertise needs to be strengthened and groomed. hacking is an offense not just a defense game.

 

 

Save the Data

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I just read an online cause here-

http://sunlightfoundation.com/savethedata/

Some of the most important technology programs that keep Washington accountable are in danger of being eliminated. Data.gov, USASpending.gov, the IT Dashboard and other federal data transparency and government accountability programs are facing a massive budget cut, despite only being a tiny fraction of the national budget. Help save the data and make sure that Congress doesn’t leave the American people in the dark.

I wonder why the federal government/ non profit agencies can help create a SPARQL database, and in days of cloud computing, why a tech major cannot donate storage space to it, after all despite US corporate tax rate being high, US technological companies do end up paying a lower rate thanks to tax breaks/routing overseas revenue.

In the new age data is power, and the US has led in its mission to use technology to further its own values even especially in Middle East. The datasets should be made public and transitioned to the private sector/academia for research and re designing for data augmentation with out straining the massive deficit /borrowing/ fighting 3 wars. Of particular interest would be datasets of campaign finances  and donors especially given large number of retail/small donors/internet marketing in elections as it will also help serve as an example of democracy and change. Even countries like China can create a corruption/expense efficiency tracking internal dashboard with restricted rights to help with rural and urban governance.

Heritage Health Prize- Data Mining Contest for 3mill USD

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If Netflix was about 1 mill USD to better online video choices, here is a chance to earn serious money, write great code, and save lives!

From http://www.heritagehealthprize.com/

Heritage Health Prize
Launching April 4

Laptop

More than 71 Million individuals in the United States are admitted to
hospitals each year, according to the latest survey from the American
Hospital Association. Studies have concluded that in 2006 well over
$30 billion was spent on unnecessary hospital admissions. Each of
these unnecessary admissions took away one hospital bed from someone
else who needed it more.

Prize Goal & Participation

The goal of the prize is to develop a predictive algorithm that can identify patients who will be admitted to the hospital within the next year, using historical claims data.

Official registration will open in 2011, after the launch of the prize. At that time, pre-registered teams will be notified to officially register for the competition. Teams must consent to be bound by final competition rules.

Registered teams will develop and test their algorithms. The winning algorithm will be able to predict patients at risk for an unplanned hospital admission with a high rate of accuracy. The first team to reach the accuracy threshold will have their algorithms confirmed by a judging panel. If confirmed, a winner will be declared.

The competition is expected to run for approximately two years. Registration will be open throughout the competition.

Data Sets

Registered teams will be granted access to two separate datasets of de-identified patient claims data for developing and testing algorithms: a training dataset and a quiz/test dataset. The datasets will be comprised of de-identified patient data. The datasets will include:

  • Outpatient encounter data
  • Hospitalization encounter data
  • Medication dispensing claims data, including medications
  • Outpatient laboratory data, including test outcome values

The data for each de-identified patient will be organized into two sections: “Historical Data” and “Admission Data.” Historical Data will represent three years of past claims data. This section of the dataset will be used to predict if that patient is going to be admitted during the Admission Data period. Admission Data represents previous claims data and will contain whether or not a hospital admission occurred for that patient; it will be a binary flag.

DataThe training dataset includes several thousand anonymized patients and will be made available, securely and in full, to any registered team for the purpose of developing effective screening algorithms.

The quiz/test dataset is a smaller set of anonymized patients. Teams will only receive the Historical Data section of these datasets and the two datasets will be mixed together so that teams will not be aware of which de-identified patients are in which set. Teams will make predictions based on these data sets and submit their predictions to HPN through the official Heritage Health Prize web site. HPN will use the Quiz Dataset for the initial assessment of the Team’s algorithms. HPN will evaluate and report back scores to the teams through the prize website’s leader board.

Scores from the final Test Dataset will not be made available to teams until the accuracy thresholds are passed. The test dataset will be used in the final judging and results will be kept hidden. These scores are used to preserve the integrity of scoring and to help validate the predictive algorithms.

Teams can begin developing and testing their algorithms as soon as they are registered and ready. Teams will log onto the official Heritage Health Prize website and submit their predictions online. Comparisons will be run automatically and team accuracy scores will be posted on the leader board. This score will be only on a portion of the predictions submitted (the Quiz Dataset), the additional results will be kept back (the Test Dataset).

Form

Once a team successfully scores above the accuracy thresholds on the online testing (quiz dataset), final judging will occur. There will be three parts to this judging. First, the judges will confirm that the potential winning team’s algorithm accurately predicts patient admissions in the Test Dataset (again, above the thresholds for accuracy).

Next, the judging panel will confirm that the algorithm does not identify patients and use external data sources to derive its predictions. Lastly, the panel will confirm that the team’s algorithm is authentic and derives its predictive power from the datasets, not from hand-coding results to improve scores. If the algorithm meets these three criteria, it will be declared the winner.

Failure to meet any one of these three parts will disqualify the team and the contest will continue. The judges reserve the right to award second and third place prizes if deemed applicable.

 

Common Analytical Tasks

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Some common analytical tasks from the diary of the glamorous life of a business analyst-

1) removing duplicates from a dataset based on certain key values/variables
2) merging two datasets based on a common key/variable/s
3) creating a subset based on a conditional value of a variable
4) creating a subset based on a conditional value of a time-date variable
5) changing format from one date time variable to another
6) doing a means grouped or classified at a level of aggregation
7) creating a new variable based on if then condition
8) creating a macro to run same program with different parameters
9) creating a logistic regression model, scoring dataset,
10) transforming variables
11) checking roc curves of model
12) splitting a dataset for a random sample (repeatable with random seed)
13) creating a cross tab of all variables in a dataset with one response variable
14) creating bins or ranks from a certain variable value
15) graphically examine cross tabs
16) histograms
17) plot(density())
18)creating a pie chart
19) creating a line graph, creating a bar graph
20) creating a bubbles chart
21) running a goal seek kind of simulation/optimization
22) creating a tabular report for multiple metrics grouped for one time/variable
23) creating a basic time series forecast

and some case studies I could think of-

 

As the Director, Analytics you have to examine current marketing efficiency as well as help optimize sales force efficiency across various channels. In addition you have to examine multiple sales channels including inbound telephone, outgoing direct mail, internet email campaigns. The datawarehouse is an RDBMS but it has multiple data quality issues to be checked for. In addition you need to submit your budget estimates for next year’s annual marketing budget to maximize sales return on investment.

As the Director, Risk you have to examine the overdue mortgages book that your predecessor left you. You need to optimize collections and minimize fraud and write-offs, and your efforts would be measured in maximizing profits from your department.

As a social media consultant you have been asked to maximize social media analytics and social media exposure to your client. You need to create a mechanism to report particular brand keywords, as well as automated triggers between unusual web activity, and statistical analysis of the website analytics metrics. Above all it needs to be set up in an automated reporting dashboard .

As a consultant to a telecommunication company you are asked to monitor churn and review the existing churn models. Also you need to maximize advertising spend on various channels. The problem is there are a large number of promotions always going on, some of the data is either incorrectly coded or there are interaction effects between the various promotions.

As a modeller you need to do the following-
1) Check ROC and H-L curves for existing model
2) Divide dataset in random splits of 40:60
3) Create multiple aggregated variables from the basic variables

4) run regression again and again
5) evaluate statistical robustness and fit of model
6) display results graphically
All these steps can be broken down in little little pieces of code- something which i am putting down a list of.
Are there any common data analysis tasks that you think I am missing out- any common case studies ? let me know.

 

 

 

Challenges of Analyzing a dataset (with R)

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Analyzing data can have many challenges associated with it. In the case of business analytics data, these challenges or constraints can have a marked effect on the quality and timeliness of the analysis as well as the expected versus actual payoff from the analytical results.

Challenges of Analytical Data Processing-

1) Data Formats- Reading in complete data, without losing any part (or meta data), or adding in superfluous details (that increase the scope). Technical constraints of data formats are relatively easy to navigate thanks to ODBC and well documented and easily search-able syntax and language.

The costs of additional data augmentation (should we pay for additional credit bureau data to be appended) , time of storing and processing the data (every column needed for analysis can add in as many rows as whole dataset, which can be a time enhancing problem if you are considering an extra 100 variables with a few million rows), but above all that of business relevance and quality guidelines will ensure basic data input and massaging are considerable parts of whole analytical project timeline.

2) Data Quality-Perfect data exists in a perfect world. The price of perfect information is one business will mostly never budget or wait for. To deliver inferences and results based on summaries of data which has missing, invalid, outlier data embedded within it makes the role of an analyst just as important as which ever tool is chosen to remove outliers, replace missing values, or treat invalid data.

3) Project Scope-

How much data? How much Analytical detail versus High Level Summary? Timelines for delivery as well as refresh of data analysis? Checks (statistical as well as business)?

How easy is it to load and implement the new analysis in existing Information Technology Infrastructure? These are some of the outer parameters that can limit both your analytical project scope, your analytical tool choice, and your processing methodology.
4) Output Results vis a vis stakeholder expectation management-

Stakeholders like to see results, not constraints, hypothesis ,assumptions , p-value, or chi -square value. Output results need to be streamlined to a decision management process to justify the investment of human time and effort in an analytical project, choice,training and navigating analytical tool complexities and constraints are subset of it. Optimum use of graphical display is a part of aligning results to a more palatable form to stakeholders, provided graphics are done nicely.

Eg Marketing wants to get more sales so they need a clear campaign, to target certain customers via specific channels with specified collateral. In order to base their business judgement, business analytics needs to validate , cross validate and sometimes invalidate this business decision making with clear transparent methods and processes.

Given a dataset- the basic analytical steps that an analyst will do with R are as follows. This is meant as a note for analysts at a beginner level with R.

Package -specific syntax

update.packages() #This updates all packages
install.packages(package1) #This installs a package locally, a one time event
library(package1) #This loads a specified package in the current R session, which needs to be done every R session

CRAN________LOCAL HARD DISK_________R SESSION is the top to bottom hierarchy of package storage and invocation.

ls() #This lists all objects or datasets currently active in the R session

> names(assetsCorr)  #This gives the names of variables within a dataframe
[1] “AssetClass”            “LargeStocksUS”         “SmallStocksUS”
[4] “CorporateBondsUS”      “TreasuryBondsUS”       “RealEstateUS”
[7] “StocksCanada”          “StocksUK”              “StocksGermany”
[10] “StocksSwitzerland”     “StocksEmergingMarkets”

> str(assetsCorr) #gives complete structure of dataset
‘data.frame’:    12 obs. of  11 variables:
$ AssetClass           : Factor w/ 12 levels “CorporateBondsUS”,..: 4 5 2 6 1 12 3 7 11 9 …
$ LargeStocksUS        : num  15.3 16.4 1 0 0 …
$ SmallStocksUS        : num  13.49 16.64 0.66 1 0 …
$ CorporateBondsUS     : num  9.26 6.74 0.38 0.46 1 0 0 0 0 0 …
$ TreasuryBondsUS      : num  8.44 6.26 0.33 0.27 0.95 1 0 0 0 0 …
$ RealEstateUS         : num  10.6 17.32 0.08 0.59 0.35 …
$ StocksCanada         : num  10.25 19.78 0.56 0.53 -0.12 …
$ StocksUK             : num  10.66 13.63 0.81 0.41 0.24 …
$ StocksGermany        : num  12.1 20.32 0.76 0.39 0.15 …
$ StocksSwitzerland    : num  15.01 20.8 0.64 0.43 0.55 …
$ StocksEmergingMarkets: num  16.5 36.92 0.3 0.6 0.12 …

> dim(assetsCorr) #gives dimensions observations and variable number
[1] 12 11

str(Dataset) – This gives the structure of the dataset (note structure gives both the names of variables within dataset as well as dimensions of the dataset)

head(dataset,n1) gives the first n1 rows of dataset while
tail(dataset,n2) gives the last n2 rows of a dataset where n1,n2 are numbers and dataset is the name of the object (here a data frame that is being considered)

summary(dataset) gives you a brief summary of all variables while

library(Hmisc)
describe(dataset) gives a detailed description on the variables

simple graphics can be given by

hist(Dataset1)
and
plot(Dataset1)

As you can see in above cases, there are multiple ways to get even basic analysis about data in R- however most of the syntax commands are intutively understood (like hist for histogram, t.test for t test, plot for plot).

For detailed analysis throughout the scope of analysis, for a business analytics user it is recommended to using multiple GUI, and multiple packages. Even for highly specific and specialized analytical tasks it is recommended to check for a GUI that incorporates the required package.

PAW Videos

A message from Predictive Analytics World on  newly available videos. It has many free videos as well so you can check them out.

Predictive Analytics World March 2011 in San Francisco

Access PAW DC Session Videos Now

Predictive Analytics World is pleased to announce on-demand access to the videos of PAW Washington DC, October 2010, including over 30 sessions and keynotes that you may view at your convenience. Access this leading predictive analytics content online now:

View the PAW DC session videos online

Register by January 18th and receive $150 off the full 2-day conference program videos (enter code PAW150 at checkout)

Trial videos – view the following for no charge:

Select individual conference sessions, or recognize savings by registering for access to one or two full days of sessions. These on-demand videos deliver PAW DC right to your desk, covering hot topics and advanced methods such as:

Social data 

Text mining

Search marketing

Risk management

Survey analysis

Consumer privacy

Sales force optimization

Response & cross-sell

Recommender systems

Featuring experts such as:
Usama Fayyad, Ph.D.
CEO, Open Insights Former Chief Data Officer, Yahoo!

Andrew Pole
Sr Mgr, Media/DB Mktng
Target
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John F. Elder, Ph.D.
CEO and Founder
Elder Research

Bruno Aziza
Director, Worldwide Strategy Lead, BI
Microsoft

Eric Siegel, Ph.D.
Conference Chair
Predictive Analytics World

PAW DC videos feature over 25 speakers with case studies from leading enterprises such as: CIBC, CEB, Forrester, Macy’s, MetLife, Microsoft, Miles Kimball, Monster.com, Oracle, Paychex, SunTrust, Target, UPMC, Xerox, Yahoo!, YMCA, and more.

How video access works:

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Sign up by January 18 for immediate video access and $150 discount


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March 14-15, 2011
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October, 2011
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Session Gallery: Day 1 of 2

Viewing (17) Sessions of (31)

 

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Keynote: Five Ways Predictive Analytics Cuts Enterprise Risk  

Eric Siegel, Ph.D., Program Chair, Predictive Analytics World

All business is an exercise in risk management. All organizations would benefit from measuring, tracking and computing risk as a core process, much like insurance companies do.

Predictive analytics does the trick, one customer at a time. This technology is a data-driven means to compute the risk each customer will defect, not respond to an expensive mailer, consume a retention discount even if she were not going to leave in the first place, not be targeted for a telephone solicitation that would have landed a sale, commit fraud, or become a “loss customer” such as a bad debtor or an insurance policy-holder with high claims.

In this keynote session, Dr. Eric Siegel reveals:

– Five ways predictive analytics evolves your enterprise to reduce risk

– Hidden sources of risk across operational functions

– What every business should learn from insurance companies

– How advancements have reversed the very meaning of fraud

– Why “man + machine” teams are greater than the sum of their parts for enterprise decision support

Length – 00:45:57 | Email to a Colleague

Price: $195

 

 

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Play video of session: Platinum Sponsor Presentation, Analytics: The Beauty of Diversity
Platinum Sponsor Presentation: Analytics – The Beauty of Diversity 

Anne H. Milley, Senior Director of Analytic Strategy, Worldwide Product Marketing, SAS

Analytics contributes to, and draws from, multiple disciplines. The unifying theme of “making the world a better place” is bred from diversity. For instance, the same methods used in econometrics might be used in market research, psychometrics and other disciplines. In a similar way, diverse paradigms are needed to best solve problems, reveal opportunities and make better decisions. This is why we evolve capabilities to formulate and solve a wide range of problems through multiple integrated languages and interfaces. Extending that, we have provided integration with other languages so that users can draw on the disciplines and paradigms needed to best practice their craft.

Length – 20:11 | Email to a Colleague

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Play video of session: Gold Sponsor Presentation Predictive Analytics Accelerate Insight for Financial Services
Gold Sponsor Presentation: Predictive Analytics Accelerate Insight for Financial Services 

Finbarr Deely, Director of Business Development,ParAccel

Financial services organizations face immense hurdles in maintaining profitability and building competitive advantage. Financial services organizations must perform “what-if” scenario analysis, identify risks, and detect fraud patterns. The advanced analytic complexity required often makes such analysis slow and painful, if not impossible. This presentation outlines the analytic challenges facing these organizations and provides a clear path to providing the accelerated insight needed to perform in today’s complex business environment to reduce risk, stop fraud and increase profits. * The value of predictive analytics in Accelerating Insight * Financial Services Analytic Case Studies * Brief Overview of ParAccel Analytic Database

Length – 09:06 | Email to a Colleague

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TOPIC: BUSINESS VALUE
Case Study: Monster.com
Creating Global Competitive Power with Predictive Analytics 

Jean Paul Isson, Vice President, Globab BI & Predictive Analytics, Monster Worldwide

Using Predictive analytics to gain a deeper understanding of customer behaviours, increase marketing ROI and drive growth

– Creating global competitive power with business intelligence: Making the right decisions – at the right time

– Avoiding common change management challenges in sales, marketing, customer service, and products

– Developing a BI vision – and implementing it: successful business intelligence implementation models

– Using predictive analytics as a business driver to stay on top of the competition

– Following the Monster Worldwide global BI evolution: How Monster used BI to go from good to great

Length – 51:17 | Email to a Colleague

Price: $195

 

 

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TOPIC: SURVEY ANALYSIS
Case Study: YMCA
Turning Member Satisfaction Surveys into an Actionable Narrative 

Dean Abbott, President, Abbott Analytics

Employees are a key constituency at the Y and previous analysis has shown that their attitudes have a direct bearing on Member Satisfaction. This session will describe a successful approach for the analysis of YMCA employee surveys. Decision trees are built and examined in depth to identify key questions in describing key employee satisfaction metrics, including several interesting groupings of employee attitudes. Our approach will be contrasted with other factor analysis and regression-based approaches to survey analysis that we used initially. The predictive models described are currently in use and resulted in both greater understanding of employee attitudes, and a revised “short-form” survey with fewer key questions identified by the decision trees as the most important predictors.

Length – 50:19 | Email to a Colleague

Price: $195

 

 

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TOPIC: INDUSTRY TRENDS
2010 Data Minter Survey Results: Highlights
 

Karl Rexer, Ph.D., Rexer Analytics

Do you want to know the views, actions, and opinions of the data mining community? Each year, Rexer Analytics conducts a global survey of data miners to find out. This year at PAW we unveil the results of our 4th Annual Data Miner Survey. This session will present the research highlights, such as:

– Analytic goals & key challenges

– Impact of the economy

– Regional differences

– Text mining trends

Length – 15:20 | Email to a Colleague

Price: $195

 

 

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Multiple Case Studies: U.S. DoD, U.S. DHS, SSA
Text Mining: Lessons Learned 

John F. Elder, Chief Scientist, Elder Research, Inc.

Text Mining is the “Wild West” of data mining and predictive analytics – the potential for gain is huge, the capability claims are often tall tales, and the “land rush” for leadership is very much a race.

In solving unstructured (text) analysis challenges, we found that principles from inductive modeling – learning relationships from labeled cases – has great power to enhance text mining. Dr. Elder highlights key technical breakthroughs discovered while working on projects for leading government agencies, including: Text Mining is the “Wild West” of data mining and predictive analytics – the potential for gain is huge, the capability claims are often tall tales, and the “land rush” for leadership is very much a race.

– Prioritizing searches for the Dept. of Homeland Security

– Quick decisions for Social Security Admin. disability

– Document discovery for the Dept. of Defense

– Disease discovery for the Dept. of Homeland Security

– Risk profiling for the Dept. of Defense

Length – 48:58 | Email to a Colleague

Price: $195

 

 

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Play video of session: Keynote: How Target Gets the Most out of Its Guest Data to Improve Marketing ROI
Keynote: How Target Gets the Most out of Its Guest Data to Improve Marketing ROI 

Andrew Pole, Senior Manager, Media and Database Marketing, Target

In this session, you’ll learn how Target leverages its own internal guest data to optimize its direct marketing – with the ultimate goal of enhancing our guests’ shopping experience and driving in-store and online performance. You will hear about what guest data is available at Target, how and where we collect it, and how it is used to improve the performance and relevance of direct marketing vehicles. Furthermore, we will discuss Target’s development and usage of guest segmentation, response modeling, and optimization as means to suppress poor performers from mailings, determine relevant product categories and services for online targeted content, and optimally assign receipt marketing offers to our guests when offer quantities are limited.

Length – 47:49 | Email to a Colleague

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Play video of session: Platinum Sponsor Presentation: Driving Analytics Into Decision Making
Platinum Sponsor Presentation: Driving Analytics Into Decision Making  

Jason Verlen, Director, SPSS Product Strategy & Management, IBM Software Group

Organizations looking to dramatically improve their business outcomes are turning to decision management, a convergence of technology and business processes that is used to streamline and predict the outcome of daily decision-making. IBM SPSS Decision Management technology provides the critical link between analytical insight and recommended actions. In this session you’ll learn how Decision Management software integrates analytics with business rules and business applications for front-line systems such as call center applications, insurance claim processing, and websites. See how you can improve every customer interaction, minimize operational risk, reduce fraud and optimize results.

Length – 17:29 | Email to a Colleague

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TOPIC: DATA INFRASTRUCTURE AND INTEGRATION
Case Study: Macy’s
The world is not flat (even though modeling software has to think it is) 

Paul Coleman, Director of Marketing Statistics, Macy’s Inc.

Software for statistical modeling generally use flat files, where each record represents a unique case with all its variables. In contrast most large databases are relational, where data are distributed among various normalized tables for efficient storage. Variable creation and model scoring engines are necessary to bridge data mining and storage needs. Development datasets taken from a sampled history require snapshot management. Scoring datasets are taken from the present timeframe and the entire available universe. Organizations, with significant data, must decide when to store or calculate necessary data and understand the consequences for their modeling program.

Length – 34:54 | Email to a Colleague

Price: $195

 

 

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TOPIC: CUSTOMER VALUE
Case Study: SunTrust
When One Model Will Not Solve the Problem – Using Multiple Models to Create One Solution 

Dudley Gwaltney, Group Vice President, Analytical Modeling, SunTrust Bank

In 2007, SunTrust Bank developed a series of models to identify clients likely to have large changes in deposit balances. The models include three basic binary and two linear regression models.

Based on the models, 15% of SunTrust clients were targeted as those most likely to have large balance changes. These clients accounted for 65% of the absolute balance change and 60% of the large balance change clients. The targeted clients are grouped into a portfolio and assigned to individual SunTrust Retail Branch. Since 2008, the portfolio generated a 2.6% increase in balances over control.

Using the SunTrust example, this presentation will focus on:

– Identifying situations requiring multiple models

– Determining what types of models are needed

– Combining the individual component models into one output

Length – 48:22 | Email to a Colleague

Price: $195

 

 

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TOPIC: RESPONSE & CROSS-SELL
Case Study: Paychex
Staying One Step Ahead of the Competition – Development of a Predictive 401(k) Marketing and Sales Campaign 

Jason Fox, Information Systems and Portfolio Manager,Paychex

In-depth case study of Paychex, Inc. utilizing predictive modeling to turn the tides on competitive pressures within their own client base. Paychex, a leading provider of payroll and human resource solutions, will guide you through the development of a Predictive 401(k) Marketing and Sales model. Through the use of sophisticated data mining techniques and regression analysis the model derives the probability a client will add retirement services products with Paychex or with a competitor. Session will include roadblocks that could have ended development and ROI analysis. Speaker: Frank Fiorille, Director of Enterprise Risk Management, Paychex Speaker: Jason Fox, Risk Management Analyst, Paychex

Length – 26:29 | Email to a Colleague

Price: $195

 

 

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TOPIC: SEGMENTATION
Practitioner: Canadian Imperial Bank of Commerce
Segmentation Do’s and Don’ts 

Daymond Ling, Senior Director, Modelling & Analytics,Canadian Imperial Bank of Commerce

The concept of Segmentation is well accepted in business and has withstood the test of time. Even with the advent of new artificial intelligence and machine learning methods, this old war horse still has its place and is alive and well. Like all analytical methods, when used correctly it can lead to enhanced market positioning and competitive advantage, while improper application can have severe negative consequences.

This session will explore what are the elements of success, and what are the worse practices that lead to failure. The relationship between segmentation and predictive modeling will also be discussed to clarify when it is appropriate to use one versus the other, and how to use them together synergistically.

Length – 45:57 | Email to a Colleague

Price: $195

 

 

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TOPIC: SOCIAL DATA
Thought Leadership
Social Network Analysis: Killer Application for Cloud Analytics
 

James Kobielus, Senior Analyst, Forrester Research

Social networks such as Twitter and Facebook are a potential goldmine of insights on what is truly going through customers´minds. Every company wants to know whether, how, how often, and by whom they´re being mentioned across the billowing new cloud of social media. Just as important, every company wants to influence those discussions in their favor, target new business, and harvest maximum revenue potential. In this session, Forrester analyst James Kobielus identifies fruitful applications of social network analysis in customer service, sales, marketing, and brand management. He presents a roadmap for enterprises to leverage their inline analytics initiatives and leverage high-performance data warehousing (DW) clouds and appliances in order to analyze shifting patterns of customer sentiment, influence, and propensity. Leveraging Forrester’s ongoing research in advanced analytics and customer relationship management, Kobielus will discuss industry trends, commercial modeling tools, and emerging best practices in social network analysis, which represents a game-changing new discipline in predictive analytics.

Length – 48:16 | Email to a Colleague

Price: $195

 

 

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TOPIC: HEALTHCARE – INTERNATIONAL TARGETING
Case Study: Life Line Screening
Taking CRM Global Through Predictive Analytics 

Ozgur Dogan,
VP, Quantitative Solutions Group, Merkle Inc

Trish Mathe,
Director of Database Marketing, Life Line Screening

While Life Line is successfully executing a US CRM roadmap, they are also beginning this same evolution abroad. They are beginning in the UK where Merkle procured data and built a response model that is pulling responses over 30% higher than competitors. This presentation will give an overview of the US CRM roadmap, and then focus on the beginning of their strategy abroad, focusing on the data procurement they could not get anywhere else but through Merkle and the successful modeling and analytics for the UK. Speaker: Ozgur Dogan, VP, Quantitative Solutions Group, Merkle Inc Speaker: Trish Mathe, Director of Database Marketing, Life Line Screening

Length – 40:12 | Email to a Colleague

Price: $195

 

 

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TOPIC: SURVEY ANALYSIS
Case Study: Forrester
Making Survey Insights Addressable and Scalable – The Case Study of Forrester’s Technographics Benchmark Survey 

Nethra Sambamoorthi, Team Leader, Consumer Dynamics & Analytics, Global Consulting, Acxiom Corporation

Marketers use surveys to create enterprise wide applicable strategic insights to: (1) develop segmentation schemes, (2) summarize consumer behaviors and attitudes for the whole US population, and (3) use multiple surveys to draw unified views about their target audience. However, these insights are not directly addressable and scalable to the whole consumer universe which is very important when applying the power of survey intelligence to the one to one consumer marketing problems marketers routinely face. Acxiom partnered with Forrester Research, creating addressable and scalable applications of Forrester’s Technographics Survey and applied it successfully to a number of industries and applications.

Length – 39:23 | Email to a Colleague

Price: $195

 

 

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TOPIC: HEALTHCARE
Case Study: UPMC Health Plan
A Predictive Model for Hospital Readmissions 

Scott Zasadil, Senior Scientist, UPMC Health Plan

Hospital readmissions are a significant component of our nation’s healthcare costs. Predicting who is likely to be readmitted is a challenging problem. Using a set of 123,951 hospital discharges spanning nearly three years, we developed a model that predicts an individual’s 30-day readmission should they incur a hospital admission. The model uses an ensemble of boosted decision trees and prior medical claims and captures 64% of all 30-day readmits with a true positive rate of over 27%. Moreover, many of the ‘false’ positives are simply delayed true positives. 53% of the predicted 30-day readmissions are readmitted within 180 days.

Length – 54:18 | Email to a Colleague

Price: $195

Google Books Ngram Viewer

Here is a terrific data visualization from Google based on their digitized books collection. How does it work, basically you can test the frequency of various words across time periods from 1700s to 2010.

Like the frequency and intensity of kung fu vs yoga, or pizza versus hot dog. The basic datasets scans millions /billions of words.

Here is my yoga vs kung fu vs judo graph.

http://ngrams.googlelabs.com/info

What’s all this do?

When you enter phrases into the Google Books Ngram Viewer, it displays a graph showing how those phrases have occurred in a corpus of books (e.g., “British English”, “English Fiction”, “French”) over the selected years. Let’s look at a sample graph:

This shows trends in three ngrams from 1950 to 2000: “nursery school” (a 2-gram or bigram), “kindergarten” (a 1-gram or unigram), and “child care” (another bigram). What the y-axis shows is this: of all the bigrams contained in our sample of books written in English and published in the United States, what percentage of them are “nursery school” or “child care”? Of all the unigrams, what percentage of them are “kindergarten”? Here, you can see that use of the phrase “child care” started to rise in the late 1960s, overtaking “nursery school” around 1970 and then “kindergarten” around 1973. It peaked shortly after 1990 and has been falling steadily since.

(Interestingly, the results are noticeably different when the corpus is switched to British English.)

Corpora

Below are descriptions of the corpora that can be searched with the Google Books Ngram Viewer. All of these corpora were generated in July 2009; we will update these corpora as our book scanning continues, and the updated versions will have distinct persistent identifiers.

Informal corpus name Persistent identifier Description
American English googlebooks-eng-us-all-20090715 Same filtering as the English corpus but further restricted to books published in the United States.
British English googlebooks-eng-gb-all-20090715 Same filtering as the English corpus but further restricted to books published in Great Britain.